Comments on: Changing text size on search results

By: Patricia Ann Gable

Patricia Ann Gable — Sun, 22 Mar 2009 03:07:19 +0000

looking for my son he was adopted I was trying to e-mail troy dunn the locators can you help me?

By: News from Ancestry.com

News from Ancestry.com — Thu, 19 Mar 2009 00:57:20 +0000

[...] Changing text size on search results, posted by Anne Mitchell, Product Manager for Search [...]

By: Jerry Bryan

Jerry Bryan — Sat, 14 Mar 2009 18:24:08 +0000

I applaud the change in managing text size. Much thanks for making it.

However, I have begun to run into the following since the change was made. On the main search page of New Search, the boxes where you type the name for which you are searching sometimes aren’t big enough. The boxes are wide enough, but they are not tall enough. You can only see half of each letter you type. The problem is not there every time, and I can’t figure out the conditions to make the problem repeatable.

Although it’s not repeatable, here’s how I made the problem happen just now. 1) shut down my browser, 2) start the browser and go to ancestry.com (I’m in the home page, not the search page), 3) click the search tab to go to the search page. The boxes on the search page are too short.

Actually, it’s not just the boxes for the first and last names, it’s all the boxes. What you see is the top half of the letters you type, and what you are missing is the bottom half of the letters you type.

I did a search typing into the boxes that are too short, and then I did a browser back arrow to return to the main search page. The problem cured itself (at least temporarily).

By: Breckenridge

Breckenridge — Thu, 12 Mar 2009 04:49:36 +0000

Thanks for sharing it’s very important information.

By: Apple

Apple — Wed, 11 Mar 2009 23:48:02 +0000

In Firefox I prefer to change the font size using Tools rather than View.

Tools > Options > Content > choose the size you want. With my aging eyes I opt for 20 or 22.

By: indian blogger

indian blogger — Wed, 11 Mar 2009 06:57:59 +0000

I don’t know why it didn’t work for you but it worked for me.. New firebox 3.1.1 beta is out you may try that it has zoom in search

By: Mary Beth Marchant

Mary Beth Marchant — Wed, 11 Mar 2009 02:44:04 +0000

Can you or anyone tell me just what is going on this afternoon and tonight. I have seen slow loading before with Ancestry but tonight is absolutely ridiculous. I am even getting timeouts using Firefox and I never get timeouts using Firefox. What ever is going on, please, please fix it or five us some kind of explanation. I use Genealogy.com and it is kind of slow at times, but even it is working tonight quite well-but Ancestry is like slow molasses. A turtle goes faster.

By: Mary Beth Marchant

Mary Beth Marchant — Tue, 10 Mar 2009 14:56:03 +0000

There is a strange quirk too for AOL users. There is no way to set the text size with AOL. However, when you set the text size with IE, the text size with AOL corresponds to that. So if you set “largest” with IE you will get “largest” when you use AOL. My eye sight is not good so I have text set to “largest” on all browsers. If there is some type of functionality that Ancestry has been using that drags down the page, then by all means get rid of it. Enlarging the text is an easy fix.

By: Judy

Judy — Mon, 09 Mar 2009 23:43:40 +0000

I can not do a websearch even after registering it states I am not connected to the net. It is the only program that does not read my connection.

By: Yvette Hoitink

Yvette Hoitink — Mon, 09 Mar 2009 20:44:50 +0000

An easier way to change the text size in your browser is by holding the CTRL-button while using the scrollwheel of the mouse. Since you immediately see the results, it works more intuitively than using the menus. This feature works in most browsers.