Comments on: Planned Maintenance this Friday morning

By: Revia Perrigin

Revia Perrigin — Thu, 26 Mar 2009 15:38:19 +0000

I have a free membership but can’t use it. Don’t have credit card. Have DAR member look up things. Found 3 tress(private) looking for info on my grandmother,REVIA JERENIA ADDKISON. One had her death and burial wrong. She died in Winston county, Ms. and is buried at Shiloh Baptist Church there. The trees were Roberts-Cotter,William Fowler, Our family tree. Would like to find a way for them to get in touch with me.

By: Delores Shanklin

Delores Shanklin — Tue, 17 Mar 2009 17:53:58 +0000

I am unable to acess the information on family and I paid for 1 year subscrib. Delores Shanklin

By: Jordy Gillespie

Jordy Gillespie — Thu, 26 Feb 2009 04:32:35 +0000

Comment: #21 you are correct safari is faster. Comment: #22 I downloaded it to Vista on a Dell.

By: LegalCohen

LegalCohen — Tue, 24 Feb 2009 08:43:34 +0000

Eric…How about adding a feature that will prevent anyone from taking information from anyone else’s family tree without the owner’s permission. LJoanBircher a/k/a Linda Stanch has been building numerous family trees with information from other people’s family trees. Before attaching the people and information to her trees, she manipulates and changes the information to suit herself. What Linda Stanch has been doing undermines the integrity of all the information found on Ancestry.com. I had to make my trees private just to make sure she could not add any more information from my trees to hers.

By: Carol A. H.

Carol A. H. — Tue, 24 Feb 2009 05:39:51 +0000

Hey there, Christine, I’m always looking for “faster.” Is Safari only for Macs? I have IE on a PC right now. Explain, please. Thanks.

By: Christine

Christine — Mon, 23 Feb 2009 05:59:55 +0000

I wanted to leave a message for anyone that is experiencing snail walking page changes. I switched over to safari and Ancestry zips. All the pages are the same it just goes faster. Internet explorer uses too much ram and firfox has too many problems with the viewer. Try Safari it’s through Apple.

By: Christine

Christine — Mon, 23 Feb 2009 05:54:01 +0000

I don’t have a question I have a suggestion. I’ve been a member of Ancestry for a while now. I wanted to ask can someone please make it easier to remove people from a tree perfect example I gave a cousin my mom’s side of my tree but I didn’t want to give her my dads not her family she has an account so I had to go back and remove my dads family of 350 people one by one took more than 8 hrs. uggg. Or make it so we can chose who we want added to a gedcom export..

By: Kathy Lynch

Kathy Lynch — Mon, 23 Feb 2009 03:41:33 +0000

I agree with Karen (Post #11) that Firefox is much faster, but on two computers that I frequently use for genealogy work, Firefox cannot access original document images. The screen which comes up after selecting the document begins to blink and flash — this happens 100% of the time. To see original documents, I must re-log in using Internet Explorer, which is a bit of a pain. This problem has persisted through many, many upgrades of Firefox. Here’s hoping that one day it will be easier to use my favorite browser.

By: L. McNeill

L. McNeill — Mon, 23 Feb 2009 02:14:20 +0000

This may sound like a broken record of previous posts but I believe it’s important enough to repeat. This site has been so slow that it’s frustrating, annoying and disappointing. I’m certainly sad that I pay for a world membership and receive less that expected service in return. I realize you have alot of information on this site to maintain but believe that all paying customers of ancestry should not expect speed/download issues. I’ve been a satisfied customer for a few years but have to admit this current speed issue has made me use your site less. Your maintenance timeline does not pinpoint speed as an issue that you will be correcting. I can only wait and hope that is the case. Thank You.

By: Martha Cieglo

Martha Cieglo — Sun, 22 Feb 2009 18:52:13 +0000

Why can I print a family group sheet but not the persons profile sheet? I prefer the profile as it contains more information, i.e. residence’s.

Also, how can I include the notes when I print?