For those of you keeping up on the server problems we’ve been experiencing, I wanted to give another quick update. It appears that earlier this afternoon we were able to get things stabilized on the site so that hopefully you are not getting any error messages or experiencing other problems. To help further we will be installing some new hardware later this evening. If you are on the site later tonight you may see some downtime while we install the new hardware (mostly likely sometime between 1 AM and 3 AM Mountain Time).
We are still looking closely at things to make sure that we have identified and resolved the root problem causing these recent errors on the site. It is possible that the site may experience additional downtime before we have everything fully corrected. Thank you once again for your patience.
[...] we had some server problems earlier this week, they were generally resolved by Tuesday, January 13th. We have seen some posts and emails from a few customers indicating that [...]