Comments on: Thank you for joining us! http://blogs.ancestry.com/ancestry/2008/11/19/thank-you-for-joining-us/?utm_source=rss&utm_medium=rss&utm_campaign=thank-you-for-joining-us The official blog of Ancestry.com Sat, 25 May 2013 04:38:25 +0000 hourly 1 http://wordpress.org/?v=3.4.2 By: Marylea Gazette http://blogs.ancestry.com/ancestry/2008/11/19/thank-you-for-joining-us/#comment-31676 Marylea Gazette Sun, 01 Feb 2009 19:23:33 +0000 http://blogs.ancestry.com/ancestry/2008/11/19/thank-you-for-joining-us/#comment-31676 I just now heard about the availability of the new 2009 Family Tree Maker Software because of an e-mail from Amazon trying to sell it to me. When I went to the blog area I discovered you attempted to send free upgrades to current subscribers. I never received an e-mail and I am a registered subscriber. I began with ver 16 some time ago and upgraded to FTM 2008 last year. You have a link here to get it at a special reduced rate of $29.99 but Amazon is selling it at $24.99. I just wonder why I wouldn't still be eligible for the free upgrade or why my good deal doesn't seem to be not such a good deal? Thanks for giving this your attention. I just now heard about the availability of the new 2009 Family Tree Maker Software because of an e-mail from Amazon trying to sell it to me. When I went to the blog area I discovered you attempted to send free upgrades to current subscribers. I never received an e-mail and I am a registered subscriber. I began with ver 16 some time ago and upgraded to FTM 2008 last year. You have a link here to get it at a special reduced rate of $29.99 but Amazon is selling it at $24.99. I just wonder why I wouldn’t still be eligible for the free upgrade or why my good deal doesn’t seem to be not such a good deal? Thanks for giving this your attention.

]]> By: sheryl http://blogs.ancestry.com/ancestry/2008/11/19/thank-you-for-joining-us/#comment-30490 sheryl Tue, 20 Jan 2009 21:08:28 +0000 http://blogs.ancestry.com/ancestry/2008/11/19/thank-you-for-joining-us/#comment-30490 is there a way to access all the items that are posted to a specific individual in ancestry.com so that things such as historical postcards, baptismal records, stamps can be copied from ancestry and pasted into mycanvas? Only a few items show up in the left hand menu. is there a way to access all the items that are posted to a specific individual in ancestry.com so that things such as historical postcards,
baptismal records, stamps can be copied from ancestry and pasted into mycanvas? Only a few items show up in the left hand menu.

]]> By: Donald E. Kliros http://blogs.ancestry.com/ancestry/2008/11/19/thank-you-for-joining-us/#comment-29614 Donald E. Kliros Fri, 09 Jan 2009 06:56:53 +0000 http://blogs.ancestry.com/ancestry/2008/11/19/thank-you-for-joining-us/#comment-29614 I want to delete a piece of information on one of the maps that pops up for Westinghouse, address unknown. How do I do this. donaldekliros@msn.com I want to delete a piece of information on one of the maps that pops up for Westinghouse, address unknown. How do I do this.

donaldekliros@msn.com

]]> By: STEPHEN SKINNER http://blogs.ancestry.com/ancestry/2008/11/19/thank-you-for-joining-us/#comment-28767 STEPHEN SKINNER Mon, 29 Dec 2008 01:07:28 +0000 http://blogs.ancestry.com/ancestry/2008/11/19/thank-you-for-joining-us/#comment-28767 I HAVE HAD FAMILY TREE MAKER FOR A LOT OF YEARS AND I RECEIVED AN E-MAIL ABOUT GETTINT THE 2009 VERSION FREE BUT I HAVE HEARD NOTHING ABOUT IT SINCE, I ALSO HEARD YOUR WEBANARTOR THOUGHT IT WAS GREAT. PLEASE LET ME KNOW. I HAVE HAD FAMILY TREE MAKER FOR A LOT OF YEARS AND I RECEIVED AN E-MAIL ABOUT GETTINT THE 2009 VERSION FREE BUT I HAVE HEARD NOTHING ABOUT IT SINCE, I ALSO HEARD YOUR WEBANARTOR THOUGHT IT WAS GREAT. PLEASE LET ME KNOW.

]]> By: Ronald Chambers http://blogs.ancestry.com/ancestry/2008/11/19/thank-you-for-joining-us/#comment-27806 Ronald Chambers Mon, 15 Dec 2008 20:15:42 +0000 http://blogs.ancestry.com/ancestry/2008/11/19/thank-you-for-joining-us/#comment-27806 After viewing the webinar, I found something that is very useful - "Edit Person" popup dialog from Publish. Can this be included in all other tabs? Between it and the "Index of Individuals" (F2) being able to open in all tabs will make the program very useful for updates/corrections to the person's tree. I had request something like this monthes ago. I'm willing to Beta test the next update as I have the others. Thanks, RON C After viewing the webinar, I found something that is very useful – “Edit Person” popup dialog from Publish. Can this be included in all other tabs? Between it and the “Index of Individuals” (F2) being able to open in all tabs will make the program very useful for updates/corrections to the person’s tree.

I had request something like this monthes ago.

I’m willing to Beta test the next update as I have the others.

Thanks,
RON C

]]> By: Will Campbell http://blogs.ancestry.com/ancestry/2008/11/19/thank-you-for-joining-us/#comment-27787 Will Campbell Mon, 15 Dec 2008 14:20:34 +0000 http://blogs.ancestry.com/ancestry/2008/11/19/thank-you-for-joining-us/#comment-27787 @Walter, Post 47 I sympathize with your frustration, but it sounds as though your dissatisfaction is with your RTF editor (i.e. Word), not FTM 2009. In general, I wouldn't recommend making changes to your generated reports after they are created. The better approach would be to treat your family tree file as the ultimate factual authority. Things like typos should be corrected within that file rather than afterwards in the report. @Walter, Post 47
I sympathize with your frustration, but it sounds as though your dissatisfaction is with your RTF editor (i.e. Word), not FTM 2009. In general, I wouldn’t recommend making changes to your generated reports after they are created. The better approach would be to treat your family tree file as the ultimate factual authority. Things like typos should be corrected within that file rather than afterwards in the report.

]]> By: Lise http://blogs.ancestry.com/ancestry/2008/11/19/thank-you-for-joining-us/#comment-27776 Lise Mon, 15 Dec 2008 12:10:39 +0000 http://blogs.ancestry.com/ancestry/2008/11/19/thank-you-for-joining-us/#comment-27776 I have still not heard from your company about my free upgrade (was discussed during the web seminar). What do I have to do to obtain it? Lise from Ottawa, Canada I have still not heard from your company about my free upgrade (was discussed during the web seminar). What do I have to do to obtain it?
Lise from Ottawa, Canada

]]> By: John Donaldson http://blogs.ancestry.com/ancestry/2008/11/19/thank-you-for-joining-us/#comment-27685 John Donaldson Sun, 14 Dec 2008 06:02:20 +0000 http://blogs.ancestry.com/ancestry/2008/11/19/thank-you-for-joining-us/#comment-27685 Christian # 48 Firstly you need to advise what country you live in as the contents of the various FTM packs differ in various countries. In terms of program the three packs are identical, ie they all contain FTM 2009. What varies is the amount of subscription to Ancestry.com and the supporting additional CDs which may or may not be of use to you. This link will give you details of the Australian New Zealand pack contents. http://www.vicgum.asn.au/ftm.html USA, Canada and the UK retail packs will all differ slightly John D Christian # 48

Firstly you need to advise what country you live in as the contents of the various FTM packs differ in various countries.

In terms of program the three packs are identical, ie they all contain FTM 2009.

What varies is the amount of subscription to Ancestry.com and the supporting additional CDs which may or may not be of use to you.

This link will give you details of the Australian New Zealand pack contents.

http://www.vicgum.asn.au/ftm.html

USA, Canada and the UK retail packs will all differ slightly

John D

]]> By: Christian Lee http://blogs.ancestry.com/ancestry/2008/11/19/thank-you-for-joining-us/#comment-27605 Christian Lee Sat, 13 Dec 2008 03:46:48 +0000 http://blogs.ancestry.com/ancestry/2008/11/19/thank-you-for-joining-us/#comment-27605 I posted a question at #18 -- and have twice since e-mailed support@ancestry.com. No replies to any. Until I can make an informed choice, I am stuck not buying anything. I posted a question at #18 — and have twice since e-mailed support@ancestry.com. No replies to any. Until I can make an informed choice, I am stuck not buying anything.

]]> By: Walter http://blogs.ancestry.com/ancestry/2008/11/19/thank-you-for-joining-us/#comment-26911 Walter Thu, 04 Dec 2008 02:18:24 +0000 http://blogs.ancestry.com/ancestry/2008/11/19/thank-you-for-joining-us/#comment-26911 I enjoyed the Nov 19 Webinar and greatly appreciated that FTM was offering a free upgrade to FTM 2008 Purchasers. I certainly qualified as one of the highly disappointed owners and had been most vocal about the failures of 2008. Finally tonight I installed FTM 2009, Imported a existing tree, generated the most fundamental thing in Genealogy communication, a Ahnentafel (Ancestors) Genealogy report. I then exported it to .rtf format, opened it in Word and made a couple of additions which BUTCHERED the report formating creating a whole page of mostly blank space and screwed up the page numbering! I am speechless! I cannot believe that over a year from the introduction of 2008 that Ancestry still does not get it! NO REAL GENEALOGIST creates a Genealogy Report automatically from a Tree program and just PRINTS it as the program generates it! To not understand something so basic is not comprehensible to me. You save the report, open it in a word processor, enter the authors name, date, comments for introduction and likely edit the few typos you see for the first time from your data entry, then probably send the report to someone. Get some REAL Genealogists to test the program for real work. And for goodness sake create genealogy reports that can be edited with no effort! I enjoyed the Nov 19 Webinar and greatly appreciated that FTM was offering a free upgrade to FTM 2008 Purchasers. I certainly qualified as one of the highly disappointed owners and had been most vocal about the failures of 2008. Finally tonight I installed FTM 2009, Imported a existing tree, generated the most fundamental thing in Genealogy communication, a Ahnentafel (Ancestors) Genealogy report. I then exported it to .rtf format, opened it in Word and made a couple of additions which BUTCHERED the report formating creating a whole page of mostly blank space and screwed up the page numbering! I am speechless! I cannot believe that over a year from the introduction of 2008 that Ancestry still does not get it! NO REAL GENEALOGIST creates a Genealogy Report automatically from a Tree program and just PRINTS it as the program generates it! To not understand something so basic is not comprehensible to me. You save the report, open it in a word processor, enter the authors name, date, comments for introduction and likely edit the few typos you see for the first time from your data entry, then probably send the report to someone. Get some REAL Genealogists to test the program for real work. And for goodness sake create genealogy reports that can be edited with no effort!

]]>