Comments on: Introducing the “Ancestry Toolbar” The official blog of Ancestry Sun, 01 Feb 2015 14:17:30 +0000 hourly 1 By: Kenny Freestone Kenny Freestone Wed, 21 Jan 2009 16:09:18 +0000 Hi Michael,

The Ancestry Toolbar is not spyware. It may have been tagged as such because it is unfamiliar.


By: Michael Hart Michael Hart Wed, 21 Jan 2009 15:27:48 +0000 The Spyware Removal portion of Advanced System Care Free ver 3.1.2
( the toolbar as high risk spyware and removes it. Is it Spyware?? or have they misclassified it??

By: Michelle Petit-Sumrall Michelle Petit-Sumrall Tue, 06 Jan 2009 19:34:54 +0000 Just for the record, running Firefox 3 on Windows. The toolbar flat out kept my Firefox from starting at all, I had to open FF in safe mode, disable all add-ons, and restart FF, THEN re-enable all the add-ons I usually have running. Too bad, might be a conflict with another add-on, I suppose, but I can’t not have a browser!

Oh well…

By: Jade Jade Mon, 29 Dec 2008 02:01:41 +0000 Nicole #64,

Your question is not related to the new web-take toolbar.

Your question – how to more or less automatically update what’s on your home computer from the Trees on Ancestry – has been chewed over many times on message boards.

Go here
and in Ancestry Improvements and Ancestry Comments boards, search for “FTM”.

You will find that there are ways to make big messes from Ancestry trees on your home computer setup, and you cannot export ‘records’ and photos from the Ancestry tree.

Good hunting, Jade

By: Nicole Wenzel Nicole Wenzel Mon, 29 Dec 2008 00:06:01 +0000 I have the same question that Jeanne #53 had on November 19th. I do not see a response to that question. How can we update FTM from
Thank you

By: Debbie V. Debbie V. Tue, 23 Dec 2008 18:48:12 +0000 This sounds like a great idea and I am anxious to use it. However, I have one tree that I am currently working on that is Personal. Will non-friends be able to view my personal tree through these links?

By: Chris Chris Mon, 22 Dec 2008 10:50:35 +0000 A good idea. However:

The toolbar crashes my browser (IE7).

When it does work (save), it is extremely slow.

It does not work with Ancestry pages which severely restricts its usefulness.

By: Micki Sims Micki Sims Mon, 15 Dec 2008 17:26:29 +0000 Tried downloading your new toolbar using Firefox 3 and keep getting download error -228.

What gives?

By: Kenny Freestone Kenny Freestone Wed, 03 Dec 2008 18:27:57 +0000 #36 – Hi Megan, try clicking the “View” tab in your browser, selecting toolbars, and from there you should see the Ancestry toolbar option to select.

#41 – Hi Tina. Hmm. We’ll look into this.

#43 – Sorry this did not work for you. Yes, we test this on real computers (hundreds of them). If you’ll send me info on your specific computer we can look into this further (email kfreestone at

#46 – Does this happen on every web page? Please send me some additional details, perhaps including the URL for a page where this happens.

#47 – We’ve tested this scenario and not found issues when using common firewall settings. We’ll try some more scenarios in our test lab.

#48 – We’ll look into the toolbar on Vista some more. We’ve tested on Vista quite a bit, but it sounds like there are issues out there.

#54 – see response to #36.

#55, 57, and 59 – So sorry for this bug. It is now fixed.

Thanks for your comments and feedback. It sounds like there are some issues to be fixed, and we’ll work hard to identify the cause of these issues. Please be as detailed and specific as you can when describing the bugs you see, and we’ll do our best to take care of them.


By: MarkLHopkins MarkLHopkins Sun, 30 Nov 2008 16:53:52 +0000 I’m encountering the same problem as #55.
I would like to be able to import my database from PAF of over 17000 relatives to save time entering them all over again. I also can’t figure out how to merge 2 or more duplicate records.
I guess I need the toolbar that won’t load. The advertised features for the tool-bar don’t mention imports and merges
On the plus side, I have found some exciting answers in my 1st week of use.