We have recently been working with Symantec, the makers of Norton Internet security products, on an issue one of their programs causes with our Enhanced Image Viewer.  If you are able to load an original image, but then your browser freezes or locks up and you have Norton Internet security products installed, Norton assures us [...]

Thanks for your feedback on the new search interface at Ancestry.com.  I assure you that we are reading through your feedback and thinking about how we can better meet your needs with the new search.  I thought that one person in particular, Jerry Bryan, had some very insightful comments—I love getting specific examples—it really helps us [...]

Ancestry.com has been named as one of the best websites for Web researchers in Family Tree Magazine’s 101 Best Websites for 2008. RootsWeb, also operated by the Generations Network, appears on the list as well in the Best for Beginning Researchers category.
Ancestry.com and RootsWeb will be highlighted in the September 2008 issue of Family Tree [...]

Recently, the Ancestry Insider interviewed Kendall Hulet, Director of Product Management for Ancestry.com, and asked him questions about the new Ancestry.com search. Read the Ancestry Insider’s discussion with Kendall here.

This is a follow-up to our previous post about our new homepage. Thanks again to everyone for their feedback on the updated logged-in homepage. We really want to make sure that the homepage is something that can be a real help to all of you. Here are some of the improvements we have planned based [...]

 
 Kendall Hulet, Director of Product Management for Ancestry.com, discusses the new Ancestry.com search in this week’s edition of DearMYRTLE’s Family History Hour genealogy podcast.
Kendall offers some tricks and tips for maximizing success in the new search and explains some of the reasons and development process behind the new search.
You can listen to the podcast on [...]

Today we launched a brand-new home page for logged-in members on Ancestry.com.  This new page combines the best of the old home page with all of the personalized features and tools that were once a click farther away on the My Ancestry page. 
By combining the two pages into a single new home page, we’ve reduced [...]