Comments on: Introducing a New Ancestry.com Home Page

By: Selhawke

Selhawke — Sat, 10 Jan 2009 07:58:38 +0000

I won’t be renewing my subscription. It’s the only way Ancestry will take any notice that we do NOT like the new site.
Their policy seems to be “show ‘em the new stuff and hide what they always use”.
When we do work out how to get to the good databases I find they haven’t got everything they used to have – i.e. whole parishes gone missing from UK Census returns.
What a mess!
…and the worst is they begin this page by stating “We really do appreciate your feedback..”
Yeah, right! We’ll believe you when you do something about it!

By: Deb

Deb — Sun, 28 Dec 2008 17:56:27 +0000

IT IS A NIGHTMARE!
Everything takes longer and even then the correct results fail to materialize.
Eg: Searched for Wynford Davies born Pembrokeshire, Wales, UK 1904. Simple?

Results:
1901 – 117,220 ‘hits’
1891 – 105,345 ”
1881 – 102,688 ”
And so on back to 1841.

BMD – 1,251,440 ‘hits’!!I think not!

I then returned to the old method, brought up 20 possibities, and one was him. Hurrah!! SO EASY!
Will not be re-subscribing after 6+ years which is a shame as ancestry was my primary site.

By: John chubb

John chubb — Fri, 12 Dec 2008 21:54:35 +0000

The new site is abominable. Bring back the old home page where we could select immediately the site we required, instead of going to page after page to find what we are looking for. For the people who actually like and use all the new innovations, why not place them elsewhere – not on the home page. I am researching several different families, and I find it most annoying to have to search for a census, when it should be on the home page wilth all the other options to search through. Why not place a full list on the home page including facebook, ToDo etc., that seems more logic than the design you have created. All we want is easy access to census etc., bring back the old home page please.

By: Jan

Jan — Thu, 04 Dec 2008 00:40:19 +0000

Sorry but I do not like the new homepage Not very Private when all family tree names are on display and someone may be looking over your shoulder I tend to agree with Edith The original page was just fine why mend what’s not broken

By: JonWicken

JonWicken — Fri, 14 Nov 2008 15:27:09 +0000

The ancestry to-do list seems to keep disappearing at times from the page it should be on. So much for customising your own page when this keeps happening.

I needed my to-do list as I was going to research London but it now isn’t where it should be. This has happened before and is VERY annoying.

I almost feel like I’m going mad as it isn’t there at times and then comes back. And now I can’t access my list what’s the point of having it there at all?

What is this fault with ancestry and has anyone else had this problem? I am very happy with ancestry when all is working well but am starting to get increasingly frustrated with the on-going faults with this website.

By: Jane Dewing

Jane Dewing — Sat, 18 Oct 2008 02:43:13 +0000

The new home page is making me crazy. I can’t find anything, and what I do find is wrong. I finally tried putting in myself and found that I was living with some guy who lives in Georgia (I’m in MN)of whom I have never heard. I’m very frustrated and if it doesn’t change back before I renew, I won’t renew.

By: Ron Bestrom

Ron Bestrom — Sun, 28 Sep 2008 07:23:11 +0000

HOW MANY of us need to blast your “new home page” ? ?????

WE, the users of your product, versus, those “computer programmers” have a VOICE AGAINST this crap. We are GENEALOGY researchers. NOT, a dating service on Yahoo or AOL. We don’t like the “pretty”. We like the EFFICIENT. GET RID OF IT.

I am SICK AND TIRED of logging into Ancestry to find the “New” and having to enter a last name of “Jones” just so I can get the window to go to the OLD search screen.

IT SUCKS.

Ron BESTROM…..A “member” for over 8? 10 Years? I don’t like to Pay for CRAP.

By: Taylor Whisonant

Taylor Whisonant — Wed, 24 Sep 2008 14:06:02 +0000

The new search machine is a joke to the old one. I have been a member for several years.

Why do you want to change, when the old one is working great.

I use to enjoy looking for people on Ancestry.com but not anymore. The results is awful.

Please give me a way to go back to the old search page that you had in 2002.

It was the best and always will be the best.

Adhere, to the comments that prior members had said about how bad the new home page is.

Taylor Whisonant

By: Sharon Allred

Sharon Allred — Thu, 18 Sep 2008 04:10:42 +0000

Please let word Christening be an option to show by each name instead of the word Birth date when that is All We Know! (Especially needed in PEOPLE view)
Very often in early US and British parish registers ONLY the christening date is given and not a birth date. We need that first identifying date to see who we are looking for in a family where the same name appears multiple times.
But we MUST NOT call the CHRISTENING DATE the birth date, because that can foul up research if we later find a Real Birth Date, we could assume we have 2 different people.

By: Wes Frlty

Wes Frlty — Tue, 16 Sep 2008 03:52:40 +0000

With the “new, improved” setup, I can no longer find, edit or add any new people to be able to view or edit my family tree.

More confusion, less functionality.

Ancestry.com tech support just tells me to clear out the cache and cookies. That does nothing, but it seems to be their “one size fits all” solution! For this I pay $300/year?!?