That sounds great - how about fixing the site so I can view the actual documents (census, military records, etc.)again.

Great idea - I’m looking forward to the time saving benefits. Right now, the website is moving so slowly. Hope this is temporary.

It just gets worse - now nothing works but the search. Can’t get to help, can’t download the viewer. This has been going on for more than a week - what’s happening?

3 1/2 hours to try and input ONE name with a source. Each time I get this message: “Invalid or Unauthorized Input Has Been Detected” What gives?

The extra time spent “Loading” is really a drag. Also hitting enter in a text field to start the search no longer works — either have to tab to the button or move the mouse. Hitting the button is hard because it’s nearly off the screen. It would be nice to keep another button top/right or top/left as other screens sometimes do. I really dislike having to scroll to find the enter button. But on the other hand, thanks for the “search for records” button when there are no hints on the “People” page! — ddj

The enter button gripe is particular to the “add record to someone in your tree” screen.

I like a lot of the new features however, site is running very slow today. This evening I am finding the census info on left side in hints is written in German. Not good! It would be helpful to add family from census to tree without having to type in - same as in Family Tree Maker.

This new method is much too slow and requires more selecting & clicking. I must select who is added to my tree by data from census which is not allways new. Now I have about 5 more clicks to make and it is slower. This sucks.

Jim Hubbard

The information I found for Howard W. Hultgren was incorrect. His Mother is Josephina Carlson Hultgren, while Hilma Carlson was an Aunt that he lived with when his Mother was killed in the 1905 tornado in Marquette, Kansas

This is a wonderful addition but needs to be tweaked to allow mergers with existing people in the tree whose names are spelled slightly differently than the index(an “e” rather than and “a”). I wound up with many duplicate people whom I had to remove one by one.

Expanded tips about discretion and understanding the limitations would make this a more useful tool. prmc

Love it, love it, love it! What a time saver.

Hated to ask for this feature but had gotten totally spoiled using it on familytreemaker program.. absolutely wonderful to have it online now!!!

Just popped in to mention that I’m getting German on the update screen, but see that it’s already been noted and posted by another.

I too noticed the sluggishness today, then saw new input screens popping up and figured the upgrade was gumming things up for a while.

I am very disappointed in the upgrade. Not only is everything much slower, but I no longer have the ability to delete people or events. The merging capacity is poor, so that multiple duplicate people and events are created. Therefore, the loss of ability to delete people or events leaves everything a mess. I have canceled my subscription for the time being, despite having enjoyed Ancestry after subscribing last month and creating a family tree of hundreds of people and sources.

I like the idea of the change in adding everyone on a Census page at once except I keep getting a page error message and it won’t update.

I’m really frustrated tonight becaue the merge function is not working for me. I get up to the point where I want to add soemthing to my family member and when I click on the “ADD” button, nothing happens. I’ve tried it using several different accesses, one on the Foxfire browser and one directly through my interet carrier page. Nothing seems to work tonight and I am pretty frustrated as I’d like to keep going but I’m going to hae to shut it down and see if it works better tomorrow. Haven’t had this problem before and I’ve added many, many items. Hope you can fix this. Andrea

Terrific! Works like a charm. Thank you very much Kenny.

This site matches ours almost perfectly. I am happy about this.

The new feature that allows the additional family member selection is nice. However, if the person in an ancestry member tree is not spelled very similar to what appears on a particular Census record for example - the “Record Merge” forces you to add a new person in your tree in order to attach the record. For example, I located a Census record that has the name of “Maggie Shaffer”, but in my tree she is “Margaret Pearl Shaffer” and so, Ancestry wants to add a new person. For this reason, it would be great if there was a way to select the person to attach to if Ancestry doesn’t automatically find a match. Please let me know if this is feasible. Thank you.

IT’S ABOUT TIME FOR THIS IDEA TO COME WILL MAKE SEARCHING AND ADDING CHILDREN SO MUCH EASIER

THANKYOU THANKYOU THANKYOU!!!!!!!!
new feature including rels on census fantastic, cuts work, crossed eyes, mistakes and headaches, specially when you get to the prolific families!!

I think this is brilliant but is there any way dates can be altered? because branches of my tree goes back as do many others to 1200 and earlier I find in many instances contributors put birthdates in as born in USA 1400 as an example because when people emigrated to America they took the names of the places they lived in England so I consistantly find… born Durham, North Carolina USA when it should be Durham UK.I know you can’t supply history lessons but if people knew the date Christopher Columbus discovered America it would wipe out all the misinformation that pops up constantly.

Very neat, time is saved by adding the family.

I do NOT like the new way to add census records to people in my tree…when adding the record I type in the persons name, but now I can no longer just hit enter, I must stop and click on search with the mouse…next, after attaching the record I am taken to that person in the tree rather than back to census in order to attach others in my family, again and again! and NO, I do not like attaching the record willy-nilly to the whole group at once, lets face it, the transcribers and I do not alway agree on a persons name and how do I know the right name got attached to the right person?

I like this feature very much, BUT..a problem that I’m running into is the spelling of the names of the other family members. Often different sources have different spellings or use nicknames, i.e., Mae, May, Mary; or Kate, Catherine, Kathryn. So the feature sees it as a different person, where in reality it depends on the experience of the person recording the information, such as census takers, or perhaps a different nickname is used at different times. Is there any way that we can edit the information?

I do not like the many of the new features. there are too many loading, check and recheck, with a Loading in between. While I set and wait. Also sometimes when I finally get to a hint, sometimes it is in a foriegn language. What gives here??? also, help doesn’t work. Seemes like Ancestry just goes from bad to worse. I sure wish there was another site we could use but seems like Ancestry has a monoply.

This isn’t working for me at all. Dang it.

I can no longer attach sources (census records, birth records, etc.) to anyone in my tree. I get to the “Review and save changes” screen, but all it does is show me a “Loading….” message. Nothing ever pops up. I MUCH preferred the old way - it was so much easier, and actually worked!

I love the new merge feature. It saves loads of time in attaching information to family members. I did encounter a problem with a person who was widowed and remarried. The merge wanted to put the marriage date on the wrong bride. Otherwise, I love it.

Seems like it is back to one person rather than the whole family again. However, there is an issue with what page it returns you after you add the information. It used to return you to the person’s family page, but i could hit the “back” button on my browser to get to the census record with the whole family, and then after I had added the first person, it would go back to the census record with the rest of the family members. But now, it returns you to the hints page, even after the first person is entered. For a while it returned you to the person’s page (even after the first family member was entered), but that seems to have shifted sometime today to the “hints” page.

Never mind–I can get it to do the whole family now. But the rest of my comment on where it returns you is still applicable.

This new system is rubbish. Every time you get a census to add to a family you now have to keep finding the census to add to the rest of the family,why change something that works!

Since yesterday Processing Image Request” almost everytime I try to access any type of image, but only after waiting 30-60 seconds for the response. The problem seemed less frequent in the evening so maybe it’s related to load on the system. Whatever the cause, it’s very frustrating and is really limiting the usefulness of the system.

Trying again - Part of my entry disappeared:

Since yesterday I get a message “Error Processing Image Request” almost everytime I try to access any type of image, but only after waiting 30-60 seconds for the response. The problem seemed less frequent in the evening so maybe it’s related to load on the system. Whatever the cause, it’s very frustrating and is really limiting the usefulness of the system.

I noticed you new “add” format but
it looks like you missed something
important. With the old format if
you wanted to add/attach someone you would be directed to the list of the
people in your tree. If this person
was not already on the list, there
was a place to click that said
something like “add John Doe as a
new member of your tree”. You’d
click it and a screen would pop up
to enter the info. That system is
not available on the new format. I
now have to go back to a parent or
a spouse enter the name of the new
person and then go back to whatever
record I found the person on and try
to attach it. Yes, I got in, but it
was through the backdoor. Can you
fix this?

Please call me 518-348-6478 if you
have questions.

Yours,
Rev. Barbara J. Silk

This is getting very frustrating, what used to be enjoyable has now become a chore. Attaching records before was simple and to the point, now I must take several steps and end up in timbucktoo to attach records and return to same record! Please tell me this change is not permanent!

Lets say there is 10 kids and all in a roll. On each record that comes up, it shows all 10 kids well now I have 3 of the same person and I hit saved. It doesn’t put the record under the main person it just adds another person with the same name. It would of been nice if all the 3 of the records went under each child that was listed. Now I have to go in delete 2 of each of the same child.

I am having problems adding stuff from the 1880 New York census. I am constantly getting Invalid Input errors. Plus, I have members of my family that have foriegn letters in their names (ie. è) This is also “invalid” and no records can be connected with them.

I absolutely love all the new things you have made available on Ancestry. It is slower than it used to be but then there is much more information loading. You have come a long way since I first discovered your website. Keep it up.

I love this feature! Saves going back and forth adding sources to siblings!

Now I can’t save records to my tree. Thanks a lot. Charlene

Great feature. Love it. Have been waiting for this for a long time. One question. Could we see the record image on the page where we are selecting who to attach it to? Then we could compare who is on the record with who Ancestry has suggested is on the record.

Several issues:
1.Was this product in beta for any time before being released for general availability?
2.I also am intermittently getting German headings . . .
3.I’ve learned not to use your feature that allows for adding marriage data when a marriage record is found. It doesn’t matter whether I have the spouse’s name already on the target person record or not - the software will add “Marriage to Unknown”. The only solution I’ve found is, as others have said, to delete in edit mode.
4.Frustratingly slow.

Other than that, I’m retired so I have lots of time to sit here and re-do things, so no worries. And there’s really not much German to learn to survive

~Pete

Another question/comment. I figured out that if I have already accepted a record as a hint, I can go to “Accepted Hints” for that person and then merge it to people on their tree. But, what about records I attached but didn’t get through a hint? Something I found on my own. Could you please make it so that if I go to a historical record attached to someone on my tree, from their person page, that I can then attach that record to everyone in the family at once?

I like the new feature. One other thing I’d like is the ability to add notes (such as occupation, etc.) like those found in census records, without having to save the record first and then reopen it.

I like some of your new site. I am finding that the info from hints are just in different order (like the dates). but I usually have more info than what I get. I often wish I give give you what I have.
Thanks!

LOVE IT

I like all of the features of the upgrade with the exception of the profile on the ‘List View of People in xxxxxxxx’ (tree). I am administrating a tree of over 4500 individuals and am going through the name list one by one. With the old profile, I could see a difference in the shading of the print on each name and could tell which people I had edited and which still needed work. Now I am having a hard time determining which names I have worked on.

Just found the new option to add possible relatives at the same time as an individual’s record is located in a census return. This will be a great time saver but, as you say, needs to be used with care. Neverthe less a great advancement.

Having just entered a comment I was directed to the site where other people had contributed. Crikey some people want to be spoon fed. The system gives a HINT you decide whether it is valid and wish to use it. If the spelling is slightly different then “show detail”, accept the hint and then change it or add whatever you like. Your current members are shown in the right hand panel so if you get a duplicate there is only one person to blame and it’s not Kenny.
I am over the moon with it!

I am more excited everyday with all the added features!!! I only wish that I could do this as a full time job
The appearance of the list with the option to click on who has hints is awesome too. This feature of adding other people from records is so cool. I can’t begin to tell you…..I was just enjoying playing with layouts etc. for the custom printing - basically so that I could print the image of a census and add all the other information more easily - and then I stumbled on this. I truly am an amateur - but I’ll get there! There is so much to learn here. Thank you so much for the service that you provide as well as constant advancement and progress!

Look forward to using it. It should work great as I use to go back into the record and click on each member separately to add the record. This will make that effort sooo much easier.

Dear Mr. Freestone,
Your new merging has interupted my ability to add information to my family tree. I keep getting the message that I am not authorized to enter the data. I have a lot of work to do and would like this corrected as soon as possible.
Thank You

This is a wonderful new addition for adding addtional family members, where it fails is that if a persons name is spelled differently, the merge suggests that it is a new person or if the person cannot be found automatically, it does not allow you to correct this by selecting the correct person from your family tree.

Also for those users who have a low band width connection, there should be an option to select a cut down version like the old style merge that was perviously used.

I have seen a hint only to find that when i select it, it comes up with page not found and when i go back, the hint has gone

Happy to see you are working on this problem. I havn’t tried your new system yet, but saw the opening to talk to someone. The old days there was a merge possibility which dissapeared. I have Caroline Mueller who married William Willmann. He died, then she married his brother Friedrich Willmann. The double name problem would not go away. Thank you Louis Schmidt.

Some of the information is scrambled and It could be dangerous to newer eye (person who is up on their extended tree) It is very slow even at night. I have the very old family tree converted from windows 95 and it does not work.

Am having difficulty deleting people from my tree. I remove the relationships and then attempt to delete the individual (they are duplicate people) but it does not work. Is anyone else having this issue?

This is a wonderful feature! Of course, because the census is so full of misspellings, it has its limitations. If only you could make it so we can type in the correct name to match up with the wrong name, then have the record attach to that person. I hope that makes sense.

The new layout is very nice, easy on the eyes…but

In simple terms: I work on one head of household, find him in every census possibly, with wife/wives, children, military, birth, death, etc. After I verify if I have any of his family already in my tree I then add any wife, children, etc. Having done so, I then attach each census to each family member in order not to have to search for it again [some are spelled way off…my all time favorite was when I finally found Zachariah Taylor under Lachariah Laylor!].

Before, I could go down the list in the census record, attach each family member and be taken right back to the same census to finish attaching each family member.

Now, I attach another family member from the census and I am taken to that family member…say a child of head of house. Now, I must scroll down to whatever census it was and go back to attach another sibling, then again and again.

I learned my lesson some time ago about attaching records en masse…I am still cleaning up duplicate people and deleting people born 450BC in Canada who died in 1960 in France…or some such nonsense.

So for those of us who do not care for the mass attaching of census records, is there any way to simply have us return to the census after attaching records rather than bouncing us around the family?

Allowing the enter button to work rather than clicking on the search button again, would not hurt my feelings a bit.

Some nice features with the new system attaching records, but I agree that when attaching relatives to existing people (and the record has permutations in the spelling), creating a new person is totally awful.

Worst immediate problem….I’m also getting “Invalid or unauthorized input has been detected” when trying to attach censuses. Why hasn’t this issue been addressed here? Would love to have a datapoint to know it will be fixed.

AWSOME! This could save me a lot of time in adding new people and records to my tree. You all do a great job at ancestry.com. Sometimes, it seems like you are reading my mind. Thanks a bunch.

In looking at the tree info for my mother (Jennie Jaquith Solsby) and her father William Henry Solsby, I find the last name as DOLSBY. This is totally incorrect and am sure is the reason that I have been unable to locate any information on my grandpa William Henry Solsby, born 1852 and married to Emma Elizabeth Heideman on July 23, 1883 (WEDDING CERTIFICATE on my wall)Please make these changes or corrections. I do not know how.

Love this, really good tool.
Would love something along these lines for BMD for informants, witnesses etc

Not too sure about the new search too many names are not showing up just a link which needs clicking, but all new things take time to be tweeked.
Keep up the great work

Love it! Love the changes!

This merge feature is fantastic. Way to go.

I am impressed so far.

It was help both you and myself if you could
get my E-mail straightened out. It has not been
correct for about two years and you keep telling
me it is wrong.

I am sorry to bring this up here. Erase it if you
must.

When I accessed a birth record and used the “show relatives” feature it gave Augustin W Higdon’s wife as his daughter. Her birth was also on the same record. It was the Kentucky birth record for 1852 - 1910 for Mclean County. I have also ran into a lot of transcription errors. They will be recorded appropriatly on the original records but wrong on the transcribed version. When searching for someone and the transcribed version is what is used to access results, this makes it very difficult. Thanks for listening. Debra Harris

Love being able to merge several family members at once, it has cut the amount of time I spend looking for historical records. I love looking for the records but hated attaching them to all the relatives involved because I got confused who was done and who wasn’t. It was a waste of precious time that I would rather be looking through the records and reading about my families. I like to visual how it must have been for them then. Thank you Ancestry.com for all your updates, so we have more time to spend with our families, no matter how we spend that time with them.

I like the new features in theory, but the reality is that it is not a little bug- there are some major problems with the new software. In two days, I have had two people in my tree assigned to new parents, and the system will not allow me to delete anything. I have tried deleting events, relationships, and the individual. Nothing works. I am going to wait to work on anything until the bug is fixed. I think that ancestry should give a rebate on fees for the inconvenience caused by errors and several days of wasting my time. My e-mail received a high volume /delayed response answer.

This merge feature still doesn’t work. Can you let me know when it will be fixed so I can try it then? Thanks.

Regarding the “INVALID OR UNAUTHORIZED INPUT HAS BEEN DETECTED” error message that occurs when a record fails to attach, could it be related to spelling permutations of names? I tried repeatedly attaching an 1850 census to a person I’d already named “Betsy.” After I changed the spelling of the person’s name in my index to match the record, which was “Betsey,” then the record attached. Haven’t tried to duplicate it yet, though.

I’d really like to see answers to posts 6, 18, 29, 39, 43, 56, & 63 that reference the error message and inability to attach records; and answers to posts 12, 21, 27, 38, 57 & 63 that reference the problem that creates an unwanted new person when attaching relatives’ records with name permutations.

Thanks.

This is such a time saver!!! It’s great!!!

I have been having problems for the past two days trying to add information in one of your ancestry hints, such as a census record. When I try to add it to my tree I get the following message on screen.

“Invalid or Unauthorized Input Has Been Detected ”
There is a problem servicing your request—it contains invalid or unauthorized data. The details of the problem have been automatically logged to our servers.

If you feel that you have reached this page in error, use your browser’s Back button to identify the page and data that caused the problem. Then re-enter the information.

It does no good to re-enter the information I still get no where. This is very frustrating! Can you fix this problem ASAP?

I have used the new feature several times already and love it. It really saves time and is incredibly useful. I like that it can be used for various documents.

Now the bugs seem to have been shaken out the new features on the site are great. The new way to link all the relatives on a census report in one hit is great and being able to see a list off all ancestors with ancestry hints I’ve found really helpful.

BUG BUG BUG

INVALID OR UNAUTHORISED INPUT HAS BEEN DETECTED

Simply tried to attach a census record without any editing or adjustment

Was the input invalid or was it unauthorised? In what way was it invalid or why was it unauthorised? Simply to be told to go back and redo it is not helpful. Error messages should DETECT the type of error, LOCATE where it lies and INSTRUCT how to correct. I learned this as a programmer in the 1960s !

This is an absolutley brilliant idea, it helps with all the confusion and it doesn’t take too much time., as well it helps with our arthritic fingers and hands.keep up the great progress.Thanks for keeping us occupied and for so much information.You have really made it so much easier, and cuts down all that extra time ,when we can easily ,and quickly find more family. i don’t know what i would’ve done without the Ancestry.MANY THANKS

This new merging feature has worked like a dream when I´m not using Canadians of Icelandic descent. Then this invariably happens:

Invalid or Unauthorized Input Has Been Detected
There is a problem servicing your request—it contains invalid or unauthorized data. The details of the problem have been automatically logged to our servers.

If you feel that you have reached this page in error, use your browser’s Back button to identify the page and data that caused the problem. Then re-enter the information.

i don’t know why every-one is complaining about, this is a wonderful concept.,could you also add family information on FAMILY HEREDITRY ILLNESSES that people have died from.this i’m sure will be very beneficual to any FAMILY.it will be great for any living relatives and particularly for each generation to come. I’m having a ball on ANCESTRY,and it also helps one to get to know other family tree members ,even if they are not quite the ones you are looking for .,but with the INVITES ,one can get to know other people.,who maybe in some slight chanse might know them.plus one can get to become friends, in ones own STATE or OVERSEAS by EMAIL. There is so much to GAIN by ANCESTRY. So stop and think how grateful one has to gain by just being calm and collected. I’m still trying to find out if my dad has any BROTHERS AND SISTERS but remember GOOD THINGS COMES TO THOSE WHO WAIT. i don’t mind waiting.The FAMILY LINKS WILL SOON COME TOGETHER AND ITS WORTH ITS WEIGHT IN GOLD WHEN YOU FINALY FIND YOUR MISSING RELATIVES.So people just relax -have FUN, and be very grateful to ANCESTRY for their most wonderful their GIFT to everyone.,for without them we would’nt be were we are TODAY.MANY, MANY THANKS FOR THIS WONDERFUL SITE. You are to be CONMENDABLE FOR EVERYTHING THAT YOU DO FOR EVERY-ONE, PAST AND PRESENT.

i don’t know why every-one is complaining about, this is a wonderful concept.,could you also add family information on FAMILY HEREDITRY ILLNESSES that people have died from.this i’m sure will be very beneficual to any FAMILY.it will be great for any living relatives and particularly for each generation to come. I’m having a ball on ANCESTRY,and it also helps one to get to know other family tree members ,even if they are not quite the ones you are looking for .,but with the INVITES ,one can get to know other people.,who maybe in some slight chanse might know them.plus one can get to become friends, in ones own STATE or OVERSEAS by EMAIL. There is so much to GAIN by ANCESTRY. So stop and think how grateful one has to gain by just being cool, calm and collected. I’m still trying to find out if my dad has any BROTHERS AND SISTERS but remember GOOD THINGS COMES TO THOSE WHO WAIT. i don’t mind waiting.The FAMILY LINKS WILL SOON COME TOGETHER AND ITS WORTH ITS WEIGHT IN GOLD WHEN YOU FINALY FIND YOUR MISSING RELATIVES.So people just relax -have FUN, and be very grateful to ANCESTRY for their most wonderful .,their GIFT to everyone.,for without them we would’nt be were we are TODAY.MANY, MANY THANKS FOR THIS WONDERFUL SITE. You are to be CONMENDABLE FOR EVERYTHING THAT YOU DO FOR EVERY-ONE, PAST AND PRESENT.

Invalid or Unauthorized Input Has Been Detected: Reproduce as follows:

Ancestry user: cepowell53
Tree: Charles Emmitt Powell 1953
Census person: 1910 US Federal Census Lee W Venable, b abt 1884, residence White Bread, Caddo, Oklahoma
Tree person: William Lee VENABLE, born 08 Mar 1885

What may be odd: this census record is in my shoebox

Click add (residence) as an Alternate Fact > Click Add to Your Tree.

Response is: Invalid or Unauthorized Input Has Been Detected
There is a problem servicing your request—it contains invalid or unauthorized data. The details of the problem have been automatically logged to our servers.

Delete the census record from the shoebox. > try again clicking Name Add as Alternate Fact > Residence add as alternate fact > Add to your tree.

Response is the same: Invalid or Unauthorized Input Has Been Detected

I’ve tried 1900 and 1910 census on this person with same error.

I LOVE being able to add family members from census records! It’s a great timesaver! Good Job!

I can’t figure out how this works at all - I don’t see any indication of it in the interface. Will someone please explain on what screen and where I should see something different along these lines? I’ve looked and looked, and I can’t figure out what’s changed…

Thanks,

Matthew

help!!! i can not attatch any records it hasn’ t made any difference what record i”m trying to attach, just like comments 43 and 73. in theory if it would attach it seems that it would be a timesaver.
i also have been having trouble with viewing the pedigree chart in the family view page any help would be appreciated. thanks

This merge enhancement is fantastic. I find it especially useful when I encounter another child. I can add the child, the source AND the record at one time - and put the child directly into the family.
Thanks for the constant updates. I also like the list of persons in the tree with hits - all in one place.
I guess I have not noticed the slow down since I moved to high speed access about the same time. I must be lucky. I think I would have been crazy by now if I were still on dial up!

This is a great time saving feature. However the relationships don’t seem to always make sense.
I’m linking a husband - the wife shows up fine - but none of the kids? though they are already in my tree and the names match closely with the ones in the census. It doesn’t pick up step parents or step children.

Post #85 about “INVALID OR UNAUTHORIZED INPUT HAS BEEN DETECTED”

Charles:

I’ve tried several ways as well. None of my records were shoeboxed, and clicking on alternate facts didn’t help me either. I thought it might be name permutations, but no longer.

Here are some other records that won’t attach:

Ancestry user: robinjoamanda
Tree: Huber Family Tree
Census person: Augustus E McEwen, 1880 US Federal Census, residence Lawrence, Saint Lawrence, New York, age 46, abt 1834
Tree person: AUGUSTUS E McEwen, born 17 Jan 1834

Ancestry user: robinjoamanda
Tree: Huber Family Tree
Census person: Otto Kammerer, 1900 US Federal Census, residence Mankato Ward 1, Blue Earth, Minnesota, age 23, abt 1877
Tree Person: OTTO LOUIS FERDINAND Kammerer, born 10 Jun 1876

Robin

URGENT REPAIR NEEDED

See #6,#39,#56,#63,#74,#76,#82,#85

While the trick suggested in #74 may work, it is timeconsuming and we all want to get on with attaching records.

Do you detect a note of irritation?

About the error attaching records, here are two more if this helps any–they’re occurring on the same profile page:

Ancestry user: robinjoamanda
Tree: Huber Family Tree
Census person: Henry Uber, 1900 US Federal Census, residence Reading Ward 9, Berks, Pennsylvania, born abt 1842 [Record is shoeboxed]
Tree person: HENRY Huber, born Jul 1841

Ancestry user: robinjoamanda
Tree: Huber Family Tree
Census person: Henry Huber, 1880 US Federal Census, residence Reading, Berks, Pennsylvania, born abt 1842 [Record is in hints]
Tree person: HENRY Huber, born Jul 1841

Why won’t the “new improved program” let me save census information to the names I select???

Wonderful feature, I’ve been pointed in the right direction for quite a few new names. Many thanks. Linda.

Regarding Lucy Lem - was this not in fact Hannah Goate’s granddaughter.

Lucy Fulcher married Charles lefoy Leni.

I really love this feature. It saves so much time. I would like to see an option to “choose all” instead of having to choose each person separately to save even more time. Thank you so much for this new feature. Looking forward to other new things. Would certainly love to see a descendancy tree.

I’ve tried to attach both a 1920 US Census entry and an immigration manifest to an existing individual - neither work, I get the “INVALID OR UNAUTHORIZED INPUT HAS BEEN DETECTED” for every attempt.

This really, really stinks - put things back the way they were - given the varying name permutations and birth dates on census records and manifests your “solution” only makes the process even harder now.

I do not like this merge at all. I thought it was a good idea and that it would attach the census to all the children in that census that went the parents. Instead it has added them so now I have two sets of children that are actually the same people with just different spellings. I think a little more work needs to be done or this. I understand my lack of knowledge about this feature didnt exactly help, but now I have to figure out how to delete the extra kids and get the census attached to kids as I have them spelled.

I am trying to save a document from 1920 census to my tree and I keep getting the following message: “Invalid or Unauthorized Input has been detected” etc. I tried my other computers just incase it was a certain pc but the problem continues. What can I do?

This is working well for me most of the time. Next, it would be great to be able to correct the misspelled family name of an entire family at once.

love this feature !
it does create quite a few duplicates though, even when everything seems in order and i am being careful. i didnt mind that until i suddenly lost the ability to delete people this week, so for now i am stuck with my duplicates.( brand new mac with safari browser)

having just said that, i now find delete is working again today - many thanks for quick fix !

If I merge a name of a relative, will this add an extra name even if they are already in my tree and I only want to add the fact that they are on this particular census?

jeri

URGENT BUGFIX NEEDED URGENT

Problem first reported in #6, May 29.

No sign of an answer or action.

Would appreciate a response about the E.T.A. of the fix as it is presently impossible to attach census records and sources.

Great time saver. Just used it this past week and was thrilled how much time was saved in merging the census to family members.

Thank you for this new search engine. It saves me a lot of time and typing. It makes it so much easier to add family members all in one record.

Two small problems:
1. When locating people in the index to attach records to, please allow “enter” to work rather than having to click on SEARCH.

2. In the event description line, typing quotation marks suddenly turns up as "….So if I enter quotation marks around a name [”Augustus”], it will show up in the description line as "Augustus"

The two large problems:
Now that it’s Monday, hope you will address 1) the INVALID OR UNAUTHORIZED INPUT HAS BEEN DETECTED problem and 2) the problem merging records of relatives that creates a duplicate person.

Thanks!
Robin

I really like the ‘idea’ of this feature but it’s not very ‘user friendly’ yet. I think it needs to be tweeked a bit more.
For example - This time around, I am attempting to add the wife, which it allows me to do but there are 9 children that appear in the record but only the 3rd child appears below to select and THEN when I attempt to select the one child that DOES show, it gives an error and doesn’t allow me to add that child.
On other occasions, I want to add children and because there is a variation of some sort in the record, it adds the children as OTHER Children from another marriage. I didn’t realize it had done this so I had to go back and delete said added children - instead of it merging them into the children that were already there.
It is a nice thought but it needs to be worked out so there are perhaps more options for saving and not so much automation which just seems to end up creating MORE busy work and time spent trying to keep things straight instead of searching through the records.

Kenny, thanks very much. It’s good to know.

I love the new feature where you can add additional info from the Census records. It makes things so much faster. Before you would have to take all this other info down and then add it to the other person’s family. Thanks so much for this new feature. Janie Walker

RE: comments about “Invalid or Unauthorized Input Has Been Detected”

Basically it has to do with certain characters (such as ]/[#%) in your family tree which may be misinterpreted by our servers as javascript code.

The other characters that may be causing issues are the Unicode characters - i.e., Eastern European, Slovak, etc

This new merge feature is brilliant - it is saving me so much time. As you rightly point at it needs to be handled with care, but it is excellent. thasnk you!

re #109 & #113

The explanation is OK but we didn’t have this problem before, even if those characters were there!

So this has happened as a result of your changes to the record merge.

Looking forward to your fix.

I was corresponding with someone who merged a name in my tree. can he do that without my permission/knowledge?
Can I remove it and associated names?carolyn

re: #113

A further thought about the comment concerning UNICODE characters -

Remember that this character set is designed to facilitate the globalisation of software !!

‘Nuf said.

Since this new feature was implemented, I can no longer merge information, family trees or otherwise, without receiving an error that the data is invalid or unauthorized.

This is SUCH a timesaver!! THANKS!!! My only problem is that when there are family members with other surnames, they aren’t listed as possible relatives, so you have to go to those persons & pull the file up for them. Hoping this will soon be fixed as well!

re #119

Dale - welcome to the club. This has been going on since 29 may.

the hints are great!! but messy it puts two three and sometimes more listings of the same person. when i try to clean up this mess it will sometimes remove all listings of the one i remove. how about under “relationships” or someweres a “MERGE” to get rid of duplicate entries

When pulling information from 1905 census the family feature didnot pull the family but someother person from the census. It did pull the mother and one out of four sons.

Much frustration — multiple Hints display on the person page, but the link loads in the new GUI page without any hints displayed -also, loading docs with the image viewer used to just cause Firefox to crash - now it’s IE browser as well.

You folks also have a major conflict (read browser crash) issue with Norton 360 2008 version 2.0 that causes Firefox (and now possibly IE) to bomb whenever a records image is launched — I’ve seen this issued listed in here before..when will a fix be coming? Norton points to Ancestry content scripting as the issue.

I agree that a BETA issue was needed before unleashing this nasty beast of an “upgrade” on the paying public. I am hamstrung and this takes all the fun away, folks.

I absolutely hate the upgrade! Each time I add a name from the census records, the screen then jumps to that person, instead of staying on the census record so I can add the other people.

Also, when adding locations from the main person page, the “auto” tab doesn’t pop-up underneath to let me pick a place I’ve typed in before.

Sorry but I am not impressed with the new merge function - primarily because I have yet to do it successfully! I receive the message ‘invalid or unauthorized data’ and a Vista indication that the Ancestry security is corrupted. Please put the old software back so that I can get on with my family tree—that or consider refunding my annual dues.

I really like this feature. The only thing that I would like to see is like the family tree, where you can select all members at one time, then only have to review them and uncheck what you don’t want.

There was a comment made in a previous comment that the invalid data error was caused by the presence of a special character or Eastern European character. My attempted merge couldn’t be more ‘vanilla’. It is a single line census record and there are no characters other than a-z and .,
The failure is consistent. I have spent the last 40 years in software design and development and as a development manager, I would have terminated anyone who signed off any alpha or beta test report of a piece of software that is this dirty!!

I love the new record merge feature where you can add all family members at one time. When people have several children with them, it is a real time saver

This new feature is great. It makes it so mch easier to add sources to multiple faily members.
Thanks so much.

Looking forward to advancements but finding myself disappointed when I’m in the middle of merging and then finding myself at this moment as I’m asked to comment on something I cannot download!!
In these precious moments before bedtime I feel I’ve been robbed!!

Fantastic - this new feature will save me hours of tedious inputting! Many thanks! Am now watching out for the problems other people have been commenting on… so far so good for me though!

Hi A postive comment!
Thanks for the additional merge facility. It’s excellent and very helpful in compiling the information to “cement” some facts together and corroborate information.
My only slightly negative comment (sorry) would be in relation to the home page of the Ancestry site…it does seem to take time to fully load even with Broadband at 5Mb.

Love it! Please add a feature where you can choose someone already existing on your tree to attach the record to - lots of people use nicknames or middle names on the census records that this feature currently doesn’t recognize! Once you can choose the person this will be perfect!!!!!!

I love the feature, but it does take using with care. Could you possibly move the link For Seeing the List of Relatives away from the Add to Tree button? Several times I have clicked the add to tree when I really wanted to see who else was possible. They are just too close.

Brilliant tool thanks

Re #128

Dale, I couldn’t agree with you more.

What is worse is the comment mentioning UNICODE characters. The way it was written by Robert Malay it looks like an excuse. For one thing, such technicalities will mean nothing to many people.

More important, this character set is designed to facilitate globalisation of software - maybe the designers forgot that.

Love it!!

designers is that what they are i had the idea that they were just

‘A BUNCH OF COWBOYS’

thats how we would refer to a group (or person) here in the uk who says they are able to do a job. but when they do it you find they use the cheepest method and more to the point they have no knowlage of how to do the job in the first place and in the end it all falls apart and this causes a bigger problem than when they started. thats if they have not distroyed it first. the end result what they do is worthless.

I love this feature and would be thrilled if there was a way to confirm presence of information.
“Warning, this person has a record “1910 Census” attached.” or “Warning, this name is in your Family Tree”
That way the flag can be reviewed before going further.

Thank you!

I absolutely !!!LOVE!!! this new feature. When new family members are found on records this way, you don’t have to enter every one by hand. FABULOUS!!!!
I only wish that in “SEARCH” you could narrow down to a particular county of the state THEN search for name within the county.

Why can’t I attach census records to my tree? Worked fine before. That’s part of the reason I pay for this site. It helps build my family Tree. HELP!!!!!

1. When I have a census record of the first qife the merge has on occasion brought up only the second wife and I cannot merge the information for the first wife. There should be a way to scroll through spouses in the merge.

Another problem I have run into that may have a way around it, is to add a child of one of the children. It will not let me merge the information because I have no way to designate the parent.

Can you help me with these at all?

Thanks

Suzanne Hunter

Can not add the children on this hint.

Why is it when you ignore hints that the green leaf still appears on that person’s name apart from that the new merge page is come into the 21st century