Comments on: Known Issues with Online Family Tree Transition http://blogs.ancestry.com/ancestry/2007/12/21/known-issues-with-online-family-tree-transition/ The official blog of Ancestry.com Wed, 07 Jan 2009 00:34:51 +0000 http://wordpress.org/?v=2.2.3 By: Gary Collins http://blogs.ancestry.com/ancestry/2007/12/21/known-issues-with-online-family-tree-transition/#comment-27917 Gary Collins Wed, 17 Dec 2008 02:53:14 +0000 http://blogs.ancestry.com/ancestry/2007/12/21/known-issues-with-online-family-tree-transition/#comment-27917 Comment on Kathy's note #62: Dear Kathy, Your message is a little confusing or confused. It seems as though you initially transferred your GEDCOM to the Ancestry Member Tree (AMT) system during the two weeks before your message. But your reference to later transferring your AMT file to "OFT" makes no sense at all. I don't think Ancestry.com offers any possibility to do so because they have been actively discouraging users from using Online Family Tree (OFT). I don't know for sure what your problem is, but possibly you are talking about making your "private" AMT tree a "public" AMT file. Others have had a problem like yours, in which only a few individuals appeared in their public file. This has nothing to do with the Online Family Tree (OFT) system. I believe that your reference to OFT is completely mistaken. OFT is a fine system that is integrated and compatible with worldconnect and rootsweb. Sincerely, Gary Collins Comment on Kathy’s note #62:

Dear Kathy,

Your message is a little confusing or confused. It seems as though you initially transferred your GEDCOM to the Ancestry Member Tree (AMT) system during the two weeks before your message.

But your reference to later transferring your AMT file to “OFT” makes no sense at all. I don’t think Ancestry.com offers any possibility to do so because they have been actively discouraging users from using Online Family Tree (OFT).

I don’t know for sure what your problem is, but possibly you are talking about making your “private” AMT tree a “public” AMT file. Others have had a problem like yours, in which only a few individuals appeared in their public file.

This has nothing to do with the Online Family Tree (OFT) system. I believe that your reference to OFT is completely mistaken. OFT is a fine system that is integrated and compatible with worldconnect and rootsweb.

Sincerely,

Gary Collins

]]> By: akathymcl http://blogs.ancestry.com/ancestry/2007/12/21/known-issues-with-online-family-tree-transition/#comment-22101 akathymcl Wed, 01 Oct 2008 16:18:37 +0000 http://blogs.ancestry.com/ancestry/2007/12/21/known-issues-with-online-family-tree-transition/#comment-22101 The past two weeks I have been happily and diligently building my personal (for now) Ancestry Member Family Tree from my own GEDitCOM Tree which lives on my HD. (Before that, I'd used Ancestry mostly for research) . Even only part-way through the Tree-building process, your Hints & Merges expanded my lines and I already have 1052 indiv. in the AMFT. A good start. This morning I noticed your info about transferring to the new OFT. I transferred, carefully following your directions. When it was "completed" I took a look at the OFT version: 17 individuals!!!! Only 17!!!. You lost 1035 of my people. And their records, notes, etc.!! Thank goodness I hadn't deleted the AMT! I have seen how the quantity and quality of your site has improved enormously over the years I've been a member. But ..... WHAT HAPPENED????????? I read your blogs. This glitch just AINT fixed yet, folks. I'm going back to working on my 'old' AMFT til you get this migration problem fixed for real. Good Luck. - Kathy The past two weeks I have been happily and diligently building my personal (for now) Ancestry Member Family Tree from my own GEDitCOM Tree which lives on my HD. (Before that, I’d used Ancestry mostly for research) . Even only part-way through the Tree-building process, your Hints & Merges expanded my lines and I already have 1052 indiv. in the AMFT. A good start. This morning I noticed your info about transferring to the new OFT. I transferred, carefully following your directions. When it was “completed” I took a look at the OFT version: 17 individuals!!!! Only 17!!!. You lost 1035 of my people. And their records, notes, etc.!! Thank goodness I hadn’t deleted the AMT!
I have seen how the quantity and quality of your site has improved enormously over the years I’ve been a member. But ….. WHAT HAPPENED????????? I read your blogs. This glitch just AINT fixed yet, folks. I’m going back to working on my ‘old’ AMFT til you get this migration problem fixed for real. Good Luck. - Kathy

]]> By: Gary S. Collins http://blogs.ancestry.com/ancestry/2007/12/21/known-issues-with-online-family-tree-transition/#comment-15826 Gary S. Collins Mon, 28 Jul 2008 03:56:06 +0000 http://blogs.ancestry.com/ancestry/2007/12/21/known-issues-with-online-family-tree-transition/#comment-15826 Comment on message #60: Dear Cynthia, This is a longstanding problem with Ancestry Member Trees (AMT) that, to my knowledge, has not yet been solved. I believe that the notes still are only visible to the author of the tree, which makes them pretty useless to anybody else. Also, a subscription fee is necessary to access other AMT's unless you have a personal invitation from the tree's author. The whole system is, in my opinion, really lame when compared with using Online Family Tree (OFT) to build an ancestry file and using OFT or Rootsweb or Worldconnect to host a public GEDCOM file. You should read about these and other issues discussed extensively in the 3-4 blogs associated with OFT and AMT. Best regards and good luck, Gary S. Collins Comment on message #60:

Dear Cynthia,

This is a longstanding problem with Ancestry Member Trees (AMT) that, to my knowledge, has not yet been solved. I believe that the notes still are only visible to the author of the tree, which makes them pretty useless to anybody else. Also, a subscription fee is necessary to access other AMT’s unless you have a personal invitation from the tree’s author. The whole system is, in my opinion, really lame when compared with using Online Family Tree (OFT) to build an ancestry file and using OFT or Rootsweb or Worldconnect to host a public GEDCOM file.

You should read about these and other issues discussed extensively in the 3-4 blogs associated with OFT and AMT.

Best regards and good luck,

Gary S. Collins

]]> By: Cynthia Moore http://blogs.ancestry.com/ancestry/2007/12/21/known-issues-with-online-family-tree-transition/#comment-15492 Cynthia Moore Tue, 22 Jul 2008 10:06:29 +0000 http://blogs.ancestry.com/ancestry/2007/12/21/known-issues-with-online-family-tree-transition/#comment-15492 I transitioned my tree and seem to have lost all of my entries in the notes section. Where did they go? I spent years entering them. I transitioned my tree and seem to have lost all of my entries in the notes section. Where did they go? I spent years entering them.

]]> By: Georgia S Reavis http://blogs.ancestry.com/ancestry/2007/12/21/known-issues-with-online-family-tree-transition/#comment-13256 Georgia S Reavis Thu, 19 Jun 2008 15:51:51 +0000 http://blogs.ancestry.com/ancestry/2007/12/21/known-issues-with-online-family-tree-transition/#comment-13256 I can not add (or merge) the person’s parents, spouse(s), and children into my family tree. I can not add (or merge) the person’s parents, spouse(s), and children into my family tree.

]]> By: Kay Resetar http://blogs.ancestry.com/ancestry/2007/12/21/known-issues-with-online-family-tree-transition/#comment-10837 Kay Resetar Sat, 17 May 2008 18:09:18 +0000 http://blogs.ancestry.com/ancestry/2007/12/21/known-issues-with-online-family-tree-transition/#comment-10837 I have a connection problem. I was told by ancestry that my problem is with Norton. I chatted with Norton and the fix did not work. So ancestry knows there is a problem with Norton, why can't they fix it on their end? I may not extend my ancestry account because of all the problems and each provider blaming the other with no solution. I have a connection problem. I was told by ancestry that my problem is with Norton. I chatted with Norton and the fix did not work. So ancestry knows there is a problem with Norton, why can’t they fix it on their end? I may not extend my ancestry account because of all the problems and each provider blaming the other with no solution.

]]> By: Gary S. Collins http://blogs.ancestry.com/ancestry/2007/12/21/known-issues-with-online-family-tree-transition/#comment-7163 Gary S. Collins Fri, 11 Apr 2008 06:25:28 +0000 http://blogs.ancestry.com/ancestry/2007/12/21/known-issues-with-online-family-tree-transition/#comment-7163 Sorry, my message #56 was probably not on target for this blog. Please disregard. Sincerely, Gary Collins Sorry, my message #56 was probably not on target for this blog. Please disregard.

Sincerely,

Gary Collins

]]> By: Gary S. Collins http://blogs.ancestry.com/ancestry/2007/12/21/known-issues-with-online-family-tree-transition/#comment-6991 Gary S. Collins Wed, 09 Apr 2008 07:04:17 +0000 http://blogs.ancestry.com/ancestry/2007/12/21/known-issues-with-online-family-tree-transition/#comment-6991 Seeking a replacement for Online Family Tree: ‘Online Family Tree’ (OFT) has for many years provided superior free access to and editing of ancestry files. While I hope that Ance$try.com does not terminate OFT in the near future, we all need to identify alternative services now since ‘Ancestry Member Trees’ (AMT) is not the solution but may soon be the only option provided by Ance$try.com. AMT offers no notes and is only available to paying customers. An alternative service I investigated recently is at geneanet.org, where I have uploaded my ancestry file to http://gw2.geneanet.org/gcollins. You can compare it with my rootsweb ancestry file at http://worldconnect.rootsweb.com/~garyscottcollins/. I prefer the rootsweb format, but the geneanet format is comparable and I can learn to live with it. Try it out! The best part is that you will be able to edit your geneanet file over the web, just as you can do now with OFT. That is a tremendous facility when building your ancestry file from many locations! And, unlike an AMT file, it will still remain visible to the general public! I strongly recommend hosting an ancestry file at geneanet.org if and when ance$try shuts down OFT in its misguided hope that former customers will move their ancestry files to its deficient new AMT tree system format. I strongly encourage readers with other alternatives to inform us of them now! Thanks in advance. Cheers, Gary Collins Seeking a replacement for Online Family Tree:

‘Online Family Tree’ (OFT) has for many years provided superior free access to and editing of ancestry files. While I hope that Ance$try.com does not terminate OFT in the near future, we all need to identify alternative services now since ‘Ancestry Member Trees’ (AMT) is not the solution but may soon be the only option provided by Ance$try.com. AMT offers no notes and is only available to paying customers.

An alternative service I investigated recently is at geneanet.org, where I have uploaded my ancestry file to http://gw2.geneanet.org/gcollins. You can compare it with my rootsweb ancestry file at http://worldconnect.rootsweb.com/~garyscottcollins/. I prefer the rootsweb format, but the geneanet format is comparable and I can learn to live with it. Try it out! The best part is that you will be able to edit your geneanet file over the web, just as you can do now with OFT. That is a tremendous facility when building your ancestry file from many locations! And, unlike an AMT file, it will still remain visible to the general public!

I strongly recommend hosting an ancestry file at geneanet.org if and when ance$try shuts down OFT in its misguided hope that former customers will move their ancestry files to its deficient new AMT tree system format.

I strongly encourage readers with other alternatives to inform us of them now! Thanks in advance.

Cheers,

Gary Collins

]]> By: Sue http://blogs.ancestry.com/ancestry/2007/12/21/known-issues-with-online-family-tree-transition/#comment-5400 Sue Sat, 15 Mar 2008 23:54:23 +0000 http://blogs.ancestry.com/ancestry/2007/12/21/known-issues-with-online-family-tree-transition/#comment-5400 I transferred all my trees over to the new "Ancestry Member Trees" system in December. Since that time, I have been adding quite a few updates onto my "new and transferred" trees. Much to my horror, the new information is not to be found on any of the public trees. In fact, I can find no "Ancestry Member Trees" listed at all when I search for someone in my tree. My old trees are listed, but not the new ones. What is happening? I can certainly access my "transfered to Ancestry Member Tree system" trees to add new data if I go via the "My Ancestry" route. But if I just do a search as though I am a visitor, my new trees do not show up and I have indicated that they are to be available for viewing by the public. Am I doing something wrong or is there a temporary glitch with Ancestry and, if so, when will it be rectified? I would appreciate your taking the time to answer this query. Thank you. I transferred all my trees over to the new “Ancestry Member Trees” system in December. Since that time, I have been adding quite a few updates onto my “new and transferred” trees. Much to my horror, the new information is not to be found on any of the public trees. In fact, I can find no “Ancestry Member Trees” listed at all when I search for someone in my tree. My old trees are listed, but not the new ones. What is happening? I can certainly access my “transfered to Ancestry Member Tree system” trees to add new data if I go via the “My Ancestry” route. But if I just do a search as though I am a visitor, my new trees do not show up and I have indicated that they are to be available for viewing by the public. Am I doing something wrong or is there a temporary glitch with Ancestry and, if so, when will it be rectified?

I would appreciate your taking the time to answer this query. Thank you.

]]> By: julie http://blogs.ancestry.com/ancestry/2007/12/21/known-issues-with-online-family-tree-transition/#comment-5399 julie Sat, 15 Mar 2008 22:05:15 +0000 http://blogs.ancestry.com/ancestry/2007/12/21/known-issues-with-online-family-tree-transition/#comment-5399 when i upgraded, the program changed the spellings of a couple of names (Alfredo Pena, II to Alfredo Pena, II Pe; Jan Pena to Jan Pena, Pe). It will not allow me to correct this, though i can easily correct other errors in names. please tell me how to fix this, as it is obviously unsatisfactory! when i upgraded, the program changed the spellings of a couple of names (Alfredo Pena, II to Alfredo Pena, II Pe; Jan Pena to Jan Pena, Pe). It will not allow me to correct this, though i can easily correct other errors in names. please tell me how to fix this, as it is obviously unsatisfactory!

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