Ancestry Trees Service Will Be Down Tonight

Posted by Kenny Freestone on December 17, 2007 in Family Trees

Starting at about 11:00 PM tonight (Mountain Standard Time) our Tree Service will be down—we estimate this will last a few hours.

We’re doing this because we are rolling some really cool new features to the site, but this will require some down time. We’ve chosen to do this at night in order to minimize the down time for customers both in North America and in the UK.

This tree service downtime will affect Member Trees, OneWorldTree, some portions of Ancestry Press, the sections of My Ancestry that are related to Member Trees, and the sections of 2.0 that are related to Member Trees.

We apologize for the downtime, and hope to delight you with the new features you’ll find when we are back up!


1 eikler j.vilmosDecember 18, 2007 at 11:31 am

hy my name EIKLER JóZSEF VILMOS-hungarian/romanian, age e-mail and

2 Leonard NolandDecember 18, 2007 at 11:49 am

Thanks for the wonderful new “Save Photo” feature to allow us to share photos between member trees. This will be a big help for us. And it is wonderful to be able to look at the photo details and see that it is connected/shared to the other tree as well.

What other enhancements are there? I feel like I am hunting for treasure trying to find out what is new! LOL

Please let us know what the enhancements are.


3 Leonard NolandDecember 18, 2007 at 1:26 pm

We need a search capability into the photos of our member tree. For example we know there is a photo somewhere in the tree with certain keywords in the picture name and/or description, and we want to be able to see all photos in a list that match search criteria for word in those.
Allow search on the fixed categories we already have:
Show all photos that are:
Portrait/Family Photo

matching wildcard searches on
Picture Name
and other fields contained in the photo type like the Document/Certificate has.
Also allow searching photos on those attached to wildcard matching on first name, Surname.

4 Leonard NolandDecember 18, 2007 at 1:33 pm

We need search capability into the stories in a member tree.
We need wildcard searching of stories matching on Story Title, Story Text, Description, Location, Date, and individual names attached to the story.
For example show me all stories that have individuals attached with a surname matching *NOLAN*
or title or story body or description, etc matching *picnic”

5 Leonard NolandDecember 18, 2007 at 2:47 pm

Thanks for these wonderful new enhancements to the family tree hints and merging of individuals data/sources. I have been trying it out and it is wonderful.
I found this on the oneworldtree/public tree hints.

6 eikler j.vilmosDecember 19, 2007 at 5:45 am

leonard you write for me?

dont anderstant because not speak englis,I cant wery little englis .sorry!!!hungarian and romanian language it’s ok.

7 eikler j.vilmosDecember 19, 2007 at 5:53 am

I interesing from EIKLER(name) family,because my name is EIKLER!!!
my name in englis EIKLER JOSEPH VILIAMS,my fater:EIKLER VILIAMS,and my grandfater EIKLER JOSEPH.
sorry from defectiv write,y cnow little englis

8 eikler j.vilmosDecember 19, 2007 at 6:01 am

Im werry heppy because exist EIKLER name and family europa outside!

9 graham woodhallDecember 20, 2007 at 8:35 pm

New features what’s the point ? The system is overloaded, access just gets slower and slower and more staggered.

Ancestry blame your PC, no they are over subscribe and their systems can’t cope.

They just want our money !!
graham woodhall

10 WBecktelDecember 21, 2007 at 5:05 pm

I think that it was deceptive and UNDERHANDED to simply delete FIVE YEARS OF RESEARCH without any indication that you would do so upon conversion to the new trees format.

I WILL be passing this on to constituent powers who NEED to know what kind of President Mitt Romney will be !!!!!!

11 Jerry McDanielDecember 29, 2007 at 9:50 am

Trying to do most searches on Dec 28 was a true abomination in making any real progress. Today seems to be starting out the same. If it ain’t broke, don’t fix it! Am I ticked? You betcha.

12 eikler j.vilmosDecember 31, 2007 at 1:40 pm

happy new year!!!evrybady

13 chris caraherJanuary 2, 2008 at 9:44 am

“Bugs!” You apparently have plenty!!

We are told that we can continue to add data, etc., via the old Ancestry system. Yeah…& all disappears, even on Rootsweb!! That’s 2 databases of mine.
Think it’s time I delete.
The “new” system stinks!!! I’d started something (my husband’s people), but doubt it’ll continue: it’s just too much of a hassle as compared to the old system.
Time for me to “bug out”!!!

14 roger marshJanuary 11, 2008 at 12:30 pm

i have transfered my tree to the new site it states 100% complete when you go into the new site the tree is blank your comments please

15 George BeckingJanuary 17, 2008 at 8:03 am

This addition to your vast database is great. What I see missing is no mention of adding to the Netherlands collection. My ancestors came from the area in Germany that is very close to the Germany/Netherlands border around Vreden, Germany. I have traced my ancestors to that part of Germany, but suspect that they came from across the border in the late 1600′s/early 1700′s. The absence of data from the Netherlands in that era has prevented me from adding your International database to my source of research.

16 P. ReadFebruary 15, 2008 at 8:17 pm

How can I find more info on Michael Casey shown on an Ancestry page. He is listed on a family page in my Grandmother’s Bible. She included the entire birthdat. d.m.y. She listed him as Mike Casey. I have enquired from family if anyone knows
who he was or how he fits in my family. No luck. Is he a “skeleton”?

17 Janice DallasMay 14, 2008 at 5:59 pm

Try to use help, but it won’t allow you to do anything then it freezes.

18 PattiJuly 8, 2008 at 5:20 pm

I had 4 on-line trees. I tried adding them to Ancestry world tree, but webpages will not show any info whatsoever. How can I view my on-line trees & print them off before they become totally inaccessible? AUGH!

19 brandonAugust 13, 2008 at 7:23 pm

How accurate are the records when building your tree and it goes on into the 8th and 9th centuries?

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