We recently launched a new collaboration feature for people who are working together to build online trees on Ancestry.com. In the past, a tree owner could invite other family members to view and edit an online tree, but only the tree owner could use the data in the tree to create a project in AncestryPress. Now anyone who has been invited to collaborate on a tree can create an AncestryPress project based on that tree.
We are working on several additional sharing and collaboration tools that will become available early in 2008. You’ll be able to invite others to preview your AncestryPress project, order printed copies of it or create a digital copy that they can modify as a new project. Eventually you’ll also be able to invite family members to contribute content directly to your AncestryPress project.
Christine Barton asked whether a preview feature is forthcoming in AncestryPress. The answer is yes—and very soon after the holidays. Christine, the answer to your second question is that even after you’ve ordered a printed copy of your book, you can update the digital version to add new content and take advantage of new functionality. Your project will not “age off” AncestryPress; it will remain available to you until you decide to delete it. Some new features will automatically be backwards compatible with your existing project, while others may require you to do a little bit of tweaking.
AncestryPress users have been sending us a lot of great ideas for new features through the Feedback link in the top right corner of the AncestryPress interface. These suggestions have been very useful in helping us define our 2008 roadmap for functional enhancements. We don’t respond to Feedback messages unless we need additional information to understand a customer’s concern, but we do read every single message. You can also use the Feedback form to let us know what you like about AncestryPress. We’ve received many success stories from happy customers…please keep those coming!
If you have a customer service issue or a question that requires a response, please click the Contact Us link in the bottom right corner of the AncestryPress site and send a message to AncestryPress Support. You should receive a personal response from a Member Services agent within two business days. You can also call the toll-free support line at 800-262-3787. AncestryPress is the second option in the phone tree, so if you press”2″ you’ll get an agent who is trained to answer questions about AncestryPress.
Remember that today is the last day to order a family tree poster in time for Christmas Eve delivery with standard shipping. The expedited shipping deadlines are December 12 (Wednesday) for books and December 16 (Sunday) for posters.
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NOTE: AncestryPress is now MyCanvas
In October 2008, AncestryPress was relaunched under the name MyCanvas. It is still a free, online software program provided by Ancestry.com. For current information about products and features, please see my more recent blog posts.