Ancestry.com

Service Pack 2 Rev 2

Posted by Ancestry.com on November 28, 2007 in Family Tree Maker

Service Pack 2 is now available to the public. The major updates include the following:

  1. Re-introduced publishing features.
    • Publishing features include:
      • Genealogy Register Report
      • Genealogy Ahnentafel Report
      • Hourglass Chart
      • Vertical Ancestor Chart
      • Updates to all reports to better display facts and notes
      • Updates to exporting of reports to RTF and HTML
      • Resolved issues within reports when making changes
  2. Resolved issues related to speed, program stability and usability.
    • These include:
      • Fixes to Unhandled Exceptions
      • Fixes to memory management issues
      • Import fixes including importing:
        • Relationship notes
        • AKA
        • Source/Master Source media
        • Marriage status
      • Performance enhancements especially to import/export and upload
      • Enhancements to web merge and web clipping
      • Enhanced support of more image types
      • Better support and messaging of Windows Vista User Account Control
      • Resolved issues with updating display of data throughout program after data is changed
      • Resolved crashes due to Firefox being the default browser
      • Better support for high contrast
      • Added ability to rename media files within the program

To update your copy of Family Tree Maker 2008 please follow the instructions on the “Program Updates” page. 

We realize this update does not include changes for all the feedback we’ve received. The Family Tree Maker team will continue to improve the product; however we felt there were some critical updates that our customers needed to receive as soon as possible. 

Please continue to post feedback here and to the Family Tree Maker feedback form. We anticipate we’ll be asking for volunteer testers again early next year as more improvements are made and as the book building capability is developed. We’ll also likely have another survey sent out shortly that will help us prioritize future enhancements and projects. 

A special thanks to everyone that has provided feedback, insight, bug reports, and beyond. 

- Ben

98 comments

Comments
1 kertvista » Service Pack 2 Rev 2November 28, 2007 at 2:37 pm

[...] Check it out! While looking through the blogosphere we stumbled on an interesting post today.Here’s a quick excerptPlease continue to post feedback here and to the Family Tree Maker feedback form. We anticipate we’ll be asking for volunteer testers again early next year as more improvements are made and as the book building capability is developed. … [...]

2 Ronald ChambersNovember 28, 2007 at 5:53 pm

Earlier I submitted a problem where Researcher and other tags were being ID’d as Residence and placed in the PLACES dialog. Correction was not made in SP2.

RON C

3 LynnNovember 28, 2007 at 8:31 pm

First, Thank You for the Service Pack update … it appears to fix many of the issues.

What I would very much like to see in Service Pack 3 is Search and Replace functionality, something I thought would be delivered in Pack 2.

4 DavidNovember 28, 2007 at 11:15 pm

Definitely won’t buy 2008 unless there is a new and enhanced version of the book feature found in FTM 16. I have a 900 page book that I have not intention of deleting. I would like to see more features for the book.. especially indexed text pages, more efficient export to PDF – such as exporting sections.

5 Barbara KayeNovember 29, 2007 at 1:08 am

I had tried for days to export my large file to a gedcom, but was unable. I applied the new patch today and was able to export my ENTIRE file to a gedcom to update my online database. Thank you for the patch.

6 Susan LakeNovember 29, 2007 at 10:49 am

The patch does appear to improve several problems for which I’m grateful.

What I’m still missing is the ability to check female members in the index both by married as well as maiden names. This was an excellent feature in the earlier versions and much missed in this one.

7 W ClaytonNovember 29, 2007 at 10:58 am

Thanks for trying, but you definitely have NOT fixed the Ahnentafel Genealogy Report. Yes, you can generate one, but you cannot USE it for what 99.999% of us actual users want it for. That is to export it in RFT, open it in a Word Processor and EDIT it. EDIT is the operable work here, not print it out! You cannot edit the report because some idiot programer decided to make the .rft “Export to RFT” and “send to RFT” formatted in a bunch of “cells” instead of .rft. Whenever you try to edit anything, it just runs it up and over the cell inside which you are working and you cannot see it. You have simply GOT to make the .rft output from the Genealogy Reports exported as a SINGLE cell of .rft formatted text. Nothing else is useful to anyone actually doing Genealogy.
I apologize if this mostly sounds like venting, but I am seriously wondering if anyone involved with the programing decisions actually does Genealogy so they understand what and how the outputs are used. The decision to format the supposedly .rft format reports in a whole bunch of “cells” is “ignorance” (meaning the decision maker has no idea how this stuff is used) beyond belief!

8 Kevin HolmesNovember 29, 2007 at 11:26 am

As our “beloved government” here in Ireland said “a lot done, a lot more to do” and like them boy is it ever true. I am sticking with the update for two reasons the interface and the potential.

Like Ronald Chambers I have found a lot of tags showing up in the places list all my occupations are now blank but the associated location now gives the details.

like Lynn I would like a search and replace.

The book issue remains outstanding – please allow for importing a book from a previous file if at all possible as the possibility of having to redo all that work is apalling and I don’t have 900 pages. Also can I support the call for indexed text pages.

Finally vertical ancestor trees. The formatting is less flexible than before you are no longer able to put a picture above the text it must be to one side. This has the effect in my 12 generation tree of putting it onto 2 A0 pages when it would obviously fit onto 1 if this were possible.

9 W ClaytonNovember 29, 2007 at 1:14 pm

If you have entered some state, let’s say Virginia, in a Birth location and later you discover the County is say Appomattox Co., VA you go back and enter the county. When you hit Enter the program Prompts you “Do you want to change all instances of Virginia to Appomattox Co., Virginia” This is a decision showing a lack of understanding beyond belief. There is less than 1 chance in 1000 anyone would ever want to do this after their first Month doing Genealogy and to make it the default is crazy! Maybe creating a feature to hold down the F12 key and hiting Enter might be useful for the 1 in 1000 case, but the DEFAULT. Never!

10 TrinknerNovember 29, 2007 at 1:19 pm

The SP2 seems to be more stable than before, so good job in that respect.

However, I haven’t noticed any appreciable increase in program speed, or any increase in batch-style database maintenance utilities. I also echo the frustration with reports that are only minimally customizable and not easily used in a word processing program.

I switched to Legacy Deluxe 6.0 two weeks ago, and I see little here in FTM to justify switching back. I do like the interface and the close integration with ancestry.com, but the slowness is intolerable, especially once I’ve gotten used to the near-instantaneous speed of Legacy. Legacy also is harder to learn, I’ll admit, but it seems to be designed by somebody who actually does genealogy. It’s GEDCOM export, by the way, seems flawless, so I can use it as my main storage/utility/maintenance database, while exporting periodically to FTM to use FTM’s ancestry.com features. I suppose I’m happy with the two programs together. I’d prefer using only one, though, so I wish FTM could offer the speed and power of Legacy, while keeping the slick interface.

11 W ClaytonNovember 29, 2007 at 1:34 pm

Next to doing good Genealogy, there is nothing more important than good Sourcing and a sysstem for doing that. FTM v16 was great!. FTM 2008 has Royally messed up the Source Functionality and you have not fixed it in SP-2. As I so often have commented it appears the people doing the Programing simply have no idea how to actually do Genealogy, so let me help with an example.
It is very common to be working with a record such as Kentucky Death Records in Ancestry Database, say the one up to 1953. You want a Source to list the name of this database first as New “KY Death Certificates YYYY – NNNN”. Then you call up that citation from the Existing list and Enter Certificate Number or other info and have it saved FOR THAT SPECIFIC INDIVIDUAL ONLY. What FTM 2008 will do is Change the original to include the info you just added. Now when you want to do it for a new person it wants to keep the old details for the person. Also if you accidentally enter one of the Sources that is alrady on the list, heaven help you trying to DELETE it. There seems to be no way to do so. Sourcing in 2008 is a complete FAILURE. Please, please fix it ASAP. This is not a nice item, it is critical.

12 Michelle ProcterNovember 29, 2007 at 1:45 pm

Nice try, but still a long way to go. For me I would like to see better source citation information being merged from the ancestry site – like the online ancestry trees do. Just saying ‘database online’ isn’t much help. The marriage records (from ancestry site) only seem to assign source to the name of 1 spouse, rather than to the marriage entry of the couple??? The charts/reports are too basic and not really flexible. The same applies to exporting gedcom files – being able to pick which facts to include/exclude is a big plus point which is lacking in FTM. Can the district, rather than the county be the merged place name – a county covers a very large area whereas the district is more likely to be closer to the town/city the person was actually living in!

Sorry to go on, but I’ve sat quietly and patiently for a long time waiting for SP2!

13 DavidNovember 29, 2007 at 1:55 pm

Are you a developer/programmer W Clayton? Do you have any idea what the programmers are going through to deliver these updates. I have supported programmers at several different companies and they are working 60 to 80 hour weeks to push these updates out the door.
If you have a feature you disagree with or one you would like to see implemented, then how about we focus on constructive criticism rather than resorting to immature name calling. I have a feeling you wouldn’t make those same statements “idiot programmer” to the programmers’ faces so why is it okay to get online and post them instead? A little common courtesy goes a long way.
I am not affiliated with the product or company and I’m not trying to be an apologist but many of the initial complaints with the product have already been addressed and I’m sure they will continue to address issues if we let them know how to improve the product. I just don’t think it is too much to ask that we convey complaints and suggestions in a professional, courteous manner.

14 Lisa GiddingsNovember 29, 2007 at 2:30 pm

Hi, maybe I am missing something here, but I have installed SP2 revision, but I do not have the vertical ancestor chart – I would have found this quite useful.

15 J NNovember 29, 2007 at 2:32 pm

Great revision! I particularly like the export to RTF feature. Great job!

16 Benjamin NettesheimNovember 29, 2007 at 4:22 pm

Lisa,

It is listed under the “Publish” tab -> Charts -> Vertical Pedigree Chart.

If you do not see that there, be sure your copy of Family Tree Maker 2008 is updated to version 17.0.0.559

17 Michael SchulerNovember 29, 2007 at 5:56 pm

First I have had .559 for a week or so now(I was in the test) and I must say it is much better. I have finally started to use the program for my day to day research. Although I think the program has turned the corner into a usable program there is still a long way to go and I hope while you are patting yourself on the back as you should for a job well done with SP2 REV 2 you should also keep your eye on the fact that a lot of work is still need before the program is stable and easy to use. I am not talking about functionality in most cases just core function and stable operation.

1) The source section has some designs that if fully finished I think would be an improvement but just is non-functional at the current time

- I understand you have replaced the copy and paste function with the link/unlink process but it is not functional. For Example I have a family with 10 children all in the 1850 census together (12 People Total) if I add that record to one person there is no easy way to copy it to all the people in that family view. You can do it with the link/unlink function but it is much more complex and timeful process.

- Even if it was only with a DB utility and not in the program, there has to be some way to modify the source structure and merge sources and move them a round. I like the fact that all of the censuses and other source are listed now but a management process is required so we can manage them or they are going to get out of control.

- Also a primer on the use of the source is required. Because of the fact that the sources are more complex and tied to changes with ancesestry.com, you should let us know what you plan to do and how to use the sources because I can make changes like added the City, State to the censuses so they make sense but if this is going to mess something up in the plan it is going to suck for me.

2) Web Merging and Clipping – this is the section that I believe is the worst as far as being finished. In SP2 rev 2 at least it is functional but it remains slow, jerky, complex, and with you merge families to an existing family almost impossible to get right with messing up a few time and learning from those mistakes. I say this as a person who has merged with 16 and 2006 for over 1000 hours and have a Database and Computer Science background.

- I understand what you are trying to do with the direct web interface instead of the search screen, but for someone with a data background who used the other scene to narrow and data set it is very hard to get that functionality for the web. I have been using both of them all along and they both had stregths and weaknesses and not I do not have that arrow in my quiver.

- I could take losing the old query screen if the new web interface worked well but it is very slow, hard to use, and gets confused all the time. The .559 version is better but it has still crashed the program 3 times already and seems to not like losing it’s internet connection

3) General Index problems – The index pointer managemnet of .559 is still lacking at times. I have noticed a change in the pointer managment i.e. you click on an item in sources change something and click on the next item and you do not get the item you want the program goes nut becuase the first item’s name change has messed up the data set list, but managing this is second year computer science not rocket science and you need to do a better job on the user experience in this area. I have noticed this in the Places List, Source List, People and most if not all Data Set Lists in the program. It sounds like a minor deal but you try and edit 150 sources and have to find the next one after each edit and you will not think it is a minor deal. More then that A goos professional program handled these things and FTM 2008 should as well.

4) General Speed Issues – I know this has been beating to death but if my computer can run Second Life, Photoshop with 512 Mb files and other programs like that is should be able to run FTM 2008 quickly and without issue. I understand there are 100′s of DB calls on some of these screens but as a company that controls the program, database, and in most cases the data itself FIX IT. I love the program and have looked at anything else I can find over the least two months and it is the best (once fixed) out there and I want it to work but it should not be slow on a Pentium 4HT 3.00MHZ, with 2 GB of RAM.

5) Vista Compatiblity – FTM 2008 works in Vista but not as a Vista Application in compatiblity mode. This is an embrassment as FTM 2008 came out well after Vista and should have the Minor changes reuquired to deal with the change in security model and other small Vista things. As a company you should fix it because to someone who is not only an advanced user, Network Administrator it is a tell tale sign of poor programming and your company do not want to be considered a poor programming company.

I do not want to give you the wrong idea I am happy with the progress that you have made but SP3 should be completed by JAN at the leastest and not March or April. You may have the fire 50% contained but there still is a lot of hard work to do. I have stuck with the program and have started to use it but my grandfather and research partner have sent there’s back and as of yet I would not recommend they change there mind and get it again. It still has to far to go and I hope you will continue to close the gap in the coming months, becuase I would like nothing more then to make that call to him and tell him that it is fixed.

Thanks

Mike

18 Beryl BlicksteinNovember 29, 2007 at 7:11 pm

Good start, keep it up. Try to work on speed. it appears to me as a 50 year programmer that your “add new record” function has serious problems. Maybe it’s simply the .NET framework.

19 Ronald ChambersNovember 29, 2007 at 7:53 pm

This program is still lacking. I can not find one item I flagged as being corrected. These are bugs not the pretty printout all have yelled about. When are the bug fixes going to be made.

RON C

20 tschlarmNovember 29, 2007 at 10:04 pm

Beryl,

It’s not the .NET Framework that is so slow. I’ve written some very speedy database apps with .NET.

It’s more than likely the amount of queries (or the amount of data returned from the queries made) to the database and all the data binding to all the controls.

FTM2008 is also using quite a few third party controls so that may also have a bearing on things.

21 Michael SchulerNovember 29, 2007 at 11:39 pm

Ron,

FTM has been pretty good (if slow) at fixing the things I have mentioned and it is also helpful to us users that are trying to use the programs. So please list your problems and let us know what they are so that FTM can fix them. I agree they spent a lot of time on reports but helped many other area too.

Mike

22 Dale ChamberlainNovember 30, 2007 at 9:03 am

I tried the Register Report (new to 2008 version but not new to past versions) and immediately noticed that apostrophes (‘) are not printing correctly. I noticed the same occurring on the Ahnentafel report. I also doesn’t seem to matter which font you choose.

This makes for a very unappealing printed report.

It is amazing to me that given a product such as FTM 2008 which has not been in general release all that long, already on it’s 2nd service patch has so many problems. I truly regret going to this version. I will stick with FTM 16.

23 Beryl BlicksteinNovember 30, 2007 at 11:43 am

In the register report, I can’t seem to get to the report format options. The HELP says to seldct PUBLISH, then select a report type in CREATE, then click VIEW to get the report options. When I click VIEW, I just get the usual PLAN, PEOPLE, etc. items, not the report options.
What am I missing here?

24 Ronald ChambersNovember 30, 2007 at 12:26 pm

Mike,

I have gone through the problem submitting protocol at http://ancestry.custhelp.com/ I have done it a number of times for FTM2008 and Ancestry.com. Interesting is that the Residence/Researcher problem I supplied a solution as I usually try to do. The programmers are doing what they told to do but the management only sees $$$$$$$$. This has been the case all through FTM.

I think you should publish the list submitted with bugs and enhancements for paid users to review and comment on.

FYI. I have been around software development for over 45 yrs. and understand that the management needs to understand what is needed. I had 150 programmers answer to me at one time. Every software project has delays and overruns usually do to management changing the priorities. At least half of your staff should be assigned to bug fixing at any time.

FTM2008 might never get FIXED with the company management now. But for the small price of $39.95 they will sell FTM2009 with more bugs.

I have no faith in your management to fix it.

You have my e-mail address.

RON C

25 KarenNovember 30, 2007 at 1:44 pm

So do we now have an RC1 quality product (vs. an early beta)? At this rate, we might have a release worthy version by Valentine’s Day.

Has anyone seen a comparison chart with details about the differences between the FTM2008 versions? What exactly do the Deluxe and Platinum users get that is not in the Essentials package?

26 Bill LewisNovember 30, 2007 at 6:27 pm

XP Pro 1.5 GHz 1 Gig Ram No other programs running.

I installed the Patch and created a Register Descendant Report but whenever I clicked on Page Opotions the Icon that looks like two sheets of paper 2008 just closed and I was asked to send Microsoft an error report.

To recover and restart 2008 I had to completely shut down and power back up to get 2008 to run and generate a report so I could see if the problem duplicated which it did every time. After several failures 2008 began locking up any time I selected Register Descendant Report to generate. It was “Not Responding” according to Task Manager.

I am going to uninstall 2008 but have no intention of reinstaling it at this time maybe with the next patch.

V16 is fine and the 4 generation Register Descendant Report that took 2 minutes and 40 seconds to create in 2008 was done in 3 seconds in V16.

Bill

27 W ClaytonNovember 30, 2007 at 8:00 pm

I have been taken to task for expressing my frustration about the poor execution of 2008 by David. David, I have been around Programing for 45 years, but do not make my living that way. At one point I even programed in Machine Language, so I do know a bit about the process.
My point is that every single normal thing I try to do in 2008, it is measurably worse than in Ver 16. EVERY single thing! The mistakes are all because those doing the programing likely do not actually do Genealogy and they are not being given the right guidance by those who do. And the mistakes in how the Program executes details of logic is mind bogglingly poor. This is because what the logic really should be seems to be not given as guidance. Every single thing I have complained about I have given an example of how it should be done and what the normal thinking should be. I also gave this in many earlier postings months ago and not a single one of they were fixed.
Another poster has stated probably half the programers should be fixing bugs. Mr Nettesheim, what % of your programers are?
This program was put on the market when it really should have been in early Beta testing and still is in that stage at best.
Occasionally I see an improvement in the logic of searching for potential matches. But there are so many bugs the program is actually unusable for doing active Genealogy. What is frustrating to me is I generally do not buy new versions of programs, but an Ancestry Staff person convinced me in a 2 cycle e-mail about 2008 that it was much more powerful in intergration with the Ancestry Database. I suspect it has the potential, but not yet much. And the actual “tree” part of the program is so frought with bugs, it is not useable. I guess I’ll have to just put it on the shelf until it is fixed. I volunteered several times to test updates and that has not been taken up.
The following if for Mr Nettesheim as Project Mgr. FTM is the most poorly executed piece of software of any kind I have ever personally used that has been for sale on the market (not a Beta). You need to focus your resources on fixing the things that do not work rather than on the things that help you market it better.

As a final comment on an earlier post on Ahnantafel Genealogy Reports. It is even worse that I listed. The RFT exports will not even export correctly if you just take them as exported and print them without editing. You can print correctly from the FTM window, but not export to rft.,open the file in Word and print. There are huge holes in the text and data missing (all without editing).

28 Michael SchulerNovember 30, 2007 at 9:41 pm

Ron,

I have gone through the formal process but I firmly believe and this blog and the FTM Forum are the best place because they are public. I am not trying to bash FTM, but they need to come clean and if all the problems are in public then they just might.

I also believe a list of problems and fixes planned is way over due and any good programming company would do that at this point.

I am still having many problems with FTM 2008.559 but will use it hoping they fix them. It is sad that they have taken a good program FTM 2006 and turned it upside down with little regard other then making it fit into a .net framework but they are fixing problems and there ancestry.com stuff is great so I keep hoping they are still bailing before the ship sinks.

Mike

29 Kathy MarieDecember 1, 2007 at 12:19 am

My suggestions deal with resizing/stretching of Windows and opening more than one Window at the same time within FTM 2008

My computer monitor setup at the present time consists of two 24 inch high resolution flat panel displays. Using this setup I am able to have one window of a program open in one display and another from the same or a different program in the other display. [In fact as I am writing this request I have Microsoft Word open in one window and Family Tree Maker 2008 open in a second window.] In many different programs I can stretch/resize a window across both displays or if desired just stretch/resize a window across one display. I can then, as an example, use these two displays to “cut” information shown in one display and paste it into a field of the other display or just enter information I see in the first display to a field in the second display. I am sure a lot of users of Family Tree Maker have this dual monitor capability

At the present time Family Tree Maker 2008 provides me with limited opportunity to take advantage of this capability. [In some cases I find that some of the capability I had in Family Tree Maker 2006 for doing this has been removed/not implemented in FTM 2008.]

Some examples of this limited opportunity/capability are as follows:

Example 1

The window(s) for “Managing Repositories.” When I open the window for managing repositories I am able to drag it/resize it and stretch it across both or just one display (this is good). But when I want to edit the information I have to click on “Edit Repository.” When this second window opens I have two windows open at the same time (which is good) and I am able to “drag” this second open window to my second display (which is good) but this second window is not resizable or stretchable and is so small that it is almost impossible to edit the information in it, especially the so-called “Name Field.” This second editing window is an example of a window that should be made resizable/stretchable. This would then allow for easier editing. It should be noted that the very first window I open called “Repositories” has all the information about a particular repository at the very bottom of the window ——-Hence, some thought should also be given to just use these lines of information for editing, that is, edit directly from these lines at the bottom of the window

Example 2

The windows for “Managing Sources” The process involved here is similar to Example 1. I am able to open the first window and resize/stretch/drag it. But again, when I want to edit it I have to open a second window to “Edit Source Title” which I can drag, but can’t resize and makes editing the “Title of Source” and the “Call Number” nigh impossible because of the small size of the window and when I do open it I find that I can’t edit an existing repository or create a new source repository without having to open a third drag able, but not resizable window that is too small for editing an existing repository or adding a new repository. This second window (“Edit Source Title”) dealing with source repository is confusing and the purpose of the drop down list for “Source repository” is unclear and impossible to read because of the short length of the visible fields ——-All in all there is a possibility I might have to open at least three different windows just to edit a source and edit a source repository —–and the second and third windows are impossible to use because they are not resizable/stretchable. As in Example 1, it should be noted that the very first window I open called “Sources” has all the information about a particular source at the very bottom of the window ——-And, as in example 1, some thought should also be given to just use these lines of information for editing, that is, edit directly from these lines at the bottom of the window

Example 3

This third example deals with the windows associated with window(s) in the so-called “People Space”
When I open the “People” space window I find many possibilities for taking advantage of multiple windows being opened at the same time and the use of drag able/stretchable windows. The enhancements suggested here could be made as options that the user could choose or not choose to use.

Some options

The user could choose to have the pedigree chart in the “Family” window to open in a second window which could be dragged and resized onto a second monitor. By doing this the amount of visible generations could be made larger and then easier editing the data of more individuals could take place.

The user could choose to have the “Family” Tab open in one window and the “Person” Tab in a second window and the user could then drag one of the Tabs to the second monitor —-That way the user could have both the Family and Person Tabs open and visible at the same time.

In general any and all of the so called “panes” for the People space [and indeed for all so-called “spaces”] could be set up so the user (at their option) could drag and resize any of the panes to a second monitor for viewing and using, and those users having three or more monitors could drag and resize any “pane” to any one of their monitors

Example 4

This example is associated with “Web Search”. The capability I am suggesting has been implemented for web searching. However, my suggestion is that the user be allowed to set the option to “Open in a New Window” and have the system remember that option so that it wouldn’t have to be reset for each and every search. Also I think the methodology used in Family Tree Maker 2006 is a better methodology than that used in FTM 2008 (with the big exception that FTM 2008 does have a good capability for searching other websites.)

Summary

In general, I think FTM 2008 would be significantly improved if the enhancements suggested above were implemented. I am also sure that other opportunities exist elsewhere in the system for taking advantage of these ideas. And they should also be reviewed and implemented—-and, if need be, set up as options for the user to choose or not choose as they desire. The ideas of resizable/stretchable windows and opening multiple windows at the same time should be reviewed for all areas of FTM 2008. A lot of the present windows [and especially the windows used to input data] are just too small to be easily usable

30 JeffDecember 1, 2007 at 3:55 am

Great that we finally got the genealogy register report.

It even has some improvements over the same report in FTM 16.
1) The endnotes now recognize multiple uses of the same source reuse endnote.
2) Additional facts are included in sentence form
3) Individual facts can marked private and you can choose not to include them in reports

But the genealogy register report still needs improvement include some features included in FTM16
1) Step children are not indicated as such despite being properly input
2) Prepositions are not right. “to” should be used before place with immigration fact, “from” should be used before place with emmigration fact, “in” should be used rather than “on” before date when only month or only year is known (FTM 16 used no preposition before date for birth and death which works ok regardless of completeness of date), about and between are incorrectly capitalized when used in date.
3) Name handling is problematic. Alternate names are not included in report even if “include only preferred facts” box is unchecked (other non-preferred facts are included). Title is treated as an independent fact rather than being added before name (but is added properly when referring to the parents of a spouse). Also Known As sentence structure is awkward.
4) Can’t save preferences for a report type or for a report on a specific individual as FTM 16 could
5) No index feature which could be done in FTM 16 through book feature
6) No ability to include photos in report. Check out RootsMagic for a program that does this well

31 LisaDecember 1, 2007 at 10:57 am

Thanks for getting back to me Ben, I did have the right version installed, but the vertical descendant report wasn’t there. I has previously installed the 1st version of SP 2. Anyway I backed my data up, uninstalled FTM 2008 and re-installed it and SP2 Rev automatically downloaded and it is now all working fine. Not sure whether the fact that I already had the 1st SP2 installed hindered me. But thanks again. In the meantime I would just like to say a thank you for keeping us informed of what is going on and I do like FTM 2008.

32 Beryl BlicksteinDecember 1, 2007 at 12:36 pm

In FTM 2006, AKA names were listed separately in the Index. Essentially, a person with an AKA appeared twice, under the normal name and the AKA. Is there a way to do that in FTM 2008?

33 Bill LewisDecember 1, 2007 at 1:43 pm

System XP Pro 1.5 GHz 1 Gig Ram

I agree with the comment of #7 the RTF output is not RTF but rather the information presented as a table. It is therefore totally useless. Have they even looked at previous versions of FTM to see what the user expects and needs. I have used several genealogy programs none of them do such a poor job of providing the user their data in a format that can be viewed by others and that can easily be personalized using a word processor.

Not to mention the snails pace on a fast computer with lots of ram it took 2008 2 minutes and 40 seconds to generate a 4 generation Register Report V16 did the exact same report from the same data in 3 seconds. V16 on a 900 mhz computer with 256 meg did it in 5 seconds.

I have been working with computers and databases since 1967. I have written several and have managed many. I agree that genealogy has its own set of unique requirements but there are many programs out there that do a good job and many that do basic genealogy much better than 2008. It is not rocket science for those that have had experience with database projects it is frustrating to see a product that repeatedly gets it wrong.

Also the RTF output shows a total lack of concern for the enviornment as my 10 page register report in V16 is now a 15 page report in 2008 there are about 20 unnecessary blank lines per page on the RTF output. It is almost impossible to get rid of these “Empty Cells”.

They have “Given” us a needed feature in a format that we can not use and and a format that damages the enviornment by using 50% more paper than is necessary and no easy way to get rid of all that waste.

At the rate they are going I doubt FTM 2010 will be usable. Some of this is database programming 101.

We were told that a Wonder Team was assembled to create the next generation of Genealogy Database software two years in the making make that two and a half and still waiting.

Will V16 be the new PAF never to be upgraded.
Bill Lewis

34 Bob McDecember 1, 2007 at 7:29 pm

I have downloaded the lastest update but I still don’t see where you can export a large pedigree chart to a pdf file “without” the page lines as you could in previous version….am I missing a setting somewhere? Or is this to be included if future updates?

35 Clovis LaFleurDecember 1, 2007 at 8:16 pm

SP2 has fixed a number of the FTM 2008 problems, but when compared to Version 16 (FTM 2006), it is an inferior genealogy database product — even after the SP2 update. It lacks so many features of Version 16 and is so slow, I can only say your FTM 2008 design team must not have even looked at Version 16 as a point of reference.

While I have uploaded ONE of my family databases to FTM 2008, I have no plans to use the product — for now — due to the slow response time and lack of features I’ve come to expect from FTM after 10 years of using your products. I suspect those expected features will not be available for quite sometime in FTM 2008. I am recommending to my online genealogy friends to NOT purchase this product. My observation of your progress and the comments of others suggests FTM 2008 is presently not ready for the average genealogy program user.

I’ll continue to monitor your progress and install the updates as they become available. In the mean time, I suggest your team look at the Version 16 features — which may enlighten your design team’s understanding of the expectations of your product’s users. Make those features available with the suggested improvements from others who have responded to you blog, and you will then have a FamilyTree Maker product worthy of the name.

Good luck!!!

Clovis

36 Ronald ChambersDecember 2, 2007 at 10:32 am

Benjamin,

Please send me an e-mail as I have an idea to fix many problems I’ve had.

RON C

37 JohnDecember 2, 2007 at 11:01 am

I bought FTM2008 with the express hope that I would GAIN flexibility in creating charts & reports. When I installed the program and found out I had LOST several options (generation headings, listing of siblings for main person, etc.), I thought I’d buy “The Official Guide to FTM 2008″–it will tell me all I can’t find. Yea, right. I’m calling first thing in the morning to return both items. I am very disappointed in this new version. After all the years I’ve used FTM (back to the Broderbund days), I can’t believe how bad this version is. While you may eventually come out with all the features of previous versions, who’s great idea was it to introduce the latest & greatest version WITHOUT many of them?????

38 Bill BieniaDecember 2, 2007 at 12:16 pm

Other issues to be aware of in 17.0.0.559, SP2 (2nd revision.) (Note I didn’t include those items already covered by others on this list. These items were reported during the pre-release testing, but I wanted to make others aware of these issues.)

1) NGSQ version of Genealogy Report still Missing
This is the third version of Genealogy Reports in v16. Only Register and Ahnentafel versions were delivered in SP2 (2nd revision). No promise (or even mention) has been made for this essential report format.

2) TMG and Legacy import failures
In SP1, FTM2008 failed to import any place data from TMG, The Master Genealogist, v6, but it did the import. I just retried to import the same project from TMG in SP2 (2nd revision) and I got the following message.

The following Error file was created:
Event Type: Error
Event Source: ImExGED
Description: Internal error while importing file Unknown cause

I tried it with several TMG project files, and all have the same result. The error occurs just after I click on Continue. This same error occurs when I try to import from a Legacy v6 file.

3) Fact Note text not shown with Fact sentence.
In the initial version of SP2, fact notes in Genealogy Reports were placed immediately following the associate fact note. There was an issue that any formatting in the note (all note types, not just fact notes) was discarded (carriage return to insert blank lines, bold text, etc.) and all note text was converted to italics. After I submitted this issue, the next iteration removed the italics, but also abandoned placing the fact note text following the associated fact note sentence, and placed all fact notes associated with a fact note type in a group without any reference to the associated fact. If you have 7 occupation facts, and only have fact notes for, say, 5 of them, the genealogy report will show Occupation Notes: then the five notes, without any indication which fact note belongs to which fact sentence. The user has to add specific additional text to be able differentiate the notes. It totally defeats the potential for fact notes, a new feature in FTM2008.

4) Citation text not included in reference note even if checkbox is selected.
In sources, there is a checkbox to include the citation text in the Reference Note. However, in the latest release I have 17.0.0.559, that feature doesn’t work in general. The only way I have been able to make it work is to make a change to the Citation Text, such as adding a period or a space – then it appears in the Reference Note. However, once saved (by selecting a new source-citation, then returning to the initial citation, etc.), the citation text no longer appears in the Reference Note display. This occurs on the Sources/Manage Sources Source-Citation Information panel, as well as in the Edit Source-Citation dialog window, opened by double clicking on the source-citation in the Sources-Citations list. Nor do the Source-Citations in the various reports show the Citation text in the reports Sources notes, even though the Include in Ref. is checked.

5) Spouses not shown or printed in date order.
Another issue (i.e. not a bug per se) is in the Individual Report. Spouses are not shown in order of marriage dates. In one case, I have three marriages for one person, 1822 to the first spouse, 1836 and 1840 to a second spouse (1840 set to preferred), and 1893 for the third. The Shared Facts are listed by reverse order of Marriage dates, i.e. 1893, then 1840, then 1822. This should really be set to printout in chronological order, 1822, 1840 then 1893. In another case, the marriages are “about 1874”, 21 Sep 1861 and 28 May 1870. This is the order in which they appear in the Person – Facts window. In the Marriage Report and in the Individual Report they are displayed in the order, 28 May 1870, 21 Sep 1861 and “about 1874”.

6) Private Facts and Private Notes are treated inconsistently.
In Pedigree Charts and all other charts except the Relationship Chart, Private Facts and Private Notes are always displayed but greyed out – they are always shown! In Relationship Charts, there is not even an option to turn them off in the future since there is no the Items to Include option button. In Reports, there is an option to turn Private Facts and Private Notes OFF in certain reports. However, the default setting is ON, i.e. it is set to display the Private Facts and Private Notes. This is disturbing on three fronts.

The first is that these are always reset whenever a new report is selected – FTM2008 does not retain settings on a report by report basis. The user is always forced to create the report, change these settings, then regenerate the report (a major faux pas in logic in my mind!), then remember to do this for every new report they generate. Only FGS, Individual, Register and Ahnentafel reports allow you to turn off both Private Facts and Private Notes. Custom Reports allows you to turn off Private Facts, but not Private Notes.

The second is that there is no global way to set up reports through Tools > Options, to change these settings to OFF by default. When the local Book feature becomes available, the issue of privacy will have to be dealt with and there will have to be a way to set all Private Facts and Private Notes to OFF.
The third concern is with the help: In the Help for Private Facts, it states “Private facts are not printed in reports or charts or included in shared reports unless you specify to include them.” I interpret that statement to say that the default is NOT to display Private Facts. However, the default setting is to DISPLAY them! Similarly for Private Notes, the online Help states “Click Mark as Private. The note is now designated as private and will not be printed on any reports or publications unless you choose to include it.” (NOTE: I added the underline for emphasis.) This also indicates that the default is OFF or not to display the Private Notes, but again the default setting is ON! This is disturbing in as much as the Help is saying one thing, but the program is doing something completely the opposite.
Also note that there is nothing indicated in Privatizing a File (online help) to indicate that any Private Facts and Private Notes will be privatized in the reports and charts, etc., that can be created. Given the current setup, any Privatized Facts and Privatized Notes not associated with a Living person will be displayed, exported, GEDCOM’d, etc.

Even the book _Official Guide to Family Tree Maker 2008_ authored by Tana Pedersen Lord and published by Ancestry Publishing in 2007, seems to imply that the setting is off by default. For charts, see page 153 (re: private facts) “Click Include private facts to include facts designated as “Private.”” and (re: private notes) “Click Include private notes to include any note that has been designated as “Private.”” For reports see page 207 (re: private facts) “Click Include private facts to include facts designated as “Private.”” and (re: private notes) “Click Include private notes to include any note that has been designated as “Private.”” Actually, the book is misleading in that it should more accurately read “Click Include private facts to include when checked or exclude when unchecked facts designated as “Private.”, etc.

39 KarenDecember 2, 2007 at 12:53 pm

W. Clayton: Yes, you can generate one, but you cannot USE it for what 99.999% of us actual users want it for. That is to export it in RFT, open it in a Word Processor and EDIT it. EDIT is the operable work here, not print it out!/i>

Repeated for emphais. RTF output that cannot be easily edited might as well not exist.

David: “Do you have any idea what the programmers are going through to deliver these updates.”

Many of us do understand what’s involved…and we recognize the results of less than professional management of the
development process. It is clear that there are some serious problems within TGN in the area of requirements analysis and functional specifications. The updates being delivered illustrate what happens when people start programming with insufficient analysis and/or when
it’s mistakenly assumed that programmers can wear both hats.

Kathy Marie:
“However, my suggestion is that the user be allowed to set the option to “Open in a New Window” and have the system remember that option so that it wouldn’t have to be reset for each and every search. Also I think the methodology used in Family Tree Maker 2006 is a better methodology than that used in FTM 2008 “

I agree wholeheartedly. With all the other problems being discussed, the degradation of this feature really hasn’t had much visibility. IMHO, the Ancestry web search in FTM2008 is barely usable. I don’t understand how anyone could think that squeezing a standard web page into a section of the program window would constitute an acceptable replacement for the more functional FTM16 search — not to mention how cumbersome it is to change search critera and re-run the search. FTM2008 searching is a disaster on a smaller screen or dial-up line and decidely less efficient for all. I can’t believe that whoever designed it actually uses the feature.

Bill Lewis: “They have “Given” us a needed feature in a format that we can not use…”

Exactly, many features in 2008 have the familiar names but the functions themselves are significantly less useful than in previous versions
and/or competitive products. They do not seem to have been specified at a detailed enough level to ensure that what is delivered is in fact what is wanted/needed. The result is a lot of rush/rush patching to “make things better” that still doesn’t deliver a product that can be legitimately called a version upgrade worthy of user investment.

40 DellaDecember 2, 2007 at 1:53 pm

Have downloaded service pack 2.2 and now FTM keeps crashing while trying to merge census data and images.

Any suggestions?

41 Larry HirsteinDecember 2, 2007 at 6:00 pm

Well you have started to fix it, but like many of us, you have a long way to go. I also don’t think you understand the old reports at all or you wouldn’t leave some of the very important opions. In the Genealogy Register Report if an individual has a second marriage and they had no kids, none of the previous marriage shows up. It’s like it never happened. What are you thinking. It still is a part of that persons past.
I also noticed that in the same report, you can not hide or blank out a persons s.s. number. You should be able to do that. Not everyone I print this report for needs to know that information.

Keep working on it and maybe in the next few years after everyone leaves you might have it a little closer.
Sure takes you a long time to make corrections. Must not be that important or your working on something that we all don’t need anyway.

42 Kathy MarieDecember 3, 2007 at 12:41 am

As you are going through the review and update process for the reports and charts that presently exist and are being added for FTM 2008 would you please incorporate the following capabilities

1- Make sure there is an option or capability to save any report or chart that the user desires to save. This needs to be implemented in a fashion so that the user can call back up, update and use the report/chart using FTM 2008. This capability exists in FTM 2006 and I use it to generate and keep custom analytical reports that I can call back up on a moments notice and update and use as necessary. It is a real time saver in FTM 2006

2- Make sure there is capability to click on any line/box in the report/chart and edit the data in the data base. Again this capability exists in FTM 2006, but has not been implemented in FTM 2008. This capability is also a real time saver for fixing errors.

3 – It would also be very beneficial, to have some sort of spell checking/cut and pasting/ editing capability for these reports/charts. For example I would like to be able to generate a report, say a source usage report, and have a spell checker that I could use to find errors/make corrections. Once I fixed the errors and made the corrections and changes the system should have the capability to automatically feed the corrections/changes back into FTM 2008 and update the data base. The same thing for cutting and pasting and just plain editing. I would like to be able to cut and paste and edit throughout the report and then have the system automatically incorporate these changes back into the data base

43 Douglas DetlingDecember 3, 2007 at 7:02 am

FTM 2008 was functioning fine on my Dell laptop with Vista Ultimate installed, though minus the reporting capability of FTM 16. Installed Servicd Pack 2, and then attempted to import an updated file from FTM 16. First BSOD I’ve had on my laptop in a year. Rebooted, then attempted to import an exported GEDCOM. Same BSOD. Program has been removed, and I’ll stay with FTM 16.

44 Mitch RyderDecember 3, 2007 at 9:44 pm

When I first tried FTM 2008 I hated it. It was uninstalled right quick.

Three weeks later I tried it again and decided to take it for a real spin. I like it now. It is causing me to do a better job, especially with source information. Clearly there were bugs and things were missing that I was used to using in the past. The bugs are being worked out. New things are being added. Clearly we are going to have to be patient as the programmers go at it. They admitted it was released too soon. I have to appreciate them for doing that.

The new search ability is far superior to Version 16 in my opinion. I like being able to add my own search links and other pay sites below the ones already in place.

I understand the new format seems to be crushing the whole interface into too small a work area. I am fortunate to be using a 1680 pixel wide monitor. It is just the thing for an application like FTM 2008.

I hope, as time passes, we will again have all the ability we had with Version 16.

I ask just one thing from you programmers … don’t hurt my file.

I look forward to future updates and an application (FTM 2008) that will make us wonder why we liked Version 16 so much.

45 LynnDecember 4, 2007 at 9:20 pm

Additional fix for Service Pack 3 — there needs to be an option or automatic compartmentalization for sources “Citation text” information, at a minimum between different individuals. When I importing related individuals (e.g., family trees) and then add related source “Citation text” for a specific individual, that information appears in other individual’s source citations–forcing me delete source information and re-merge each individual independently, significantly increasing the effort to incorporate addition individual/information into my tree and increases the potential for errors.

My preference is the ability to have different citation text for each source (e.g., individual’s name, birth date, etc.); something that I leveraged in version 16. “Source title” and “Citation detail” can leverage the relationship database in 2008 and be the same between on the different facts for an individual as well as between the different individuals merged at the same time.

46 Dan BDecember 4, 2007 at 10:04 pm

This is for David@13.

David, I think I have some idea what the programmers are going through. A ten-hour day would be a break for me right now.

With a quarter-century in the industry, I also think I have some insight into how badly a programmer can perform the task at hand. Studies of programmer productivity are few and not entirely trustworthy, but at least one has said that there can be a 1000x difference in productivity between a good programmer and a bad one.

I believe it. Anecdotally, I’ve *seen* it.

A good programmer
- Gets the requirements right
- Creates a flexible architecture to meet those requirements and allow for future growth
- Designs the right modules to fit the architecture
- Writes good code to implement those modules
- Leaves the code in better shape when bugs do need to be fixed.

A poor programmer
- Misunderstands the requirements
- Creates an inflexible architecture that will not meet even the poorly-understood requirements
- Designs modules that don’t fit the architecture
- Implements unreliable, unclear code that no one else could easily fix
- Leaves the code in even worse shape when fixes need to be made.

With all that can go wrong in software development, it does make sense to make sure you have a talented team in place. With all that seems to have gone wrong in FTM 17, it looks as if no one was minding the store.

47 Kathy MarieDecember 5, 2007 at 1:14 am

COMMENTS AND SUGGESTIONS ON CHARTS AND REPORTS IN FTM 2008 AFTER SERVICE PACK 2-2 UPDATE

After updating FTM 2008 with Service Pack 2-2 I reviewed the charts and reports that are presently a part of the system. Following are comments and suggestions offered as a result of that review.

First, however, two general observations and suggestions

The people designing and implementing the reports and charts for FTM 2008 should compare each and every chart that is presently in Family Tree Maker 2006 with the reports and charts being generated by FTM 2008. It would be a good idea to have a fairly comprehensive database with many preferred and alternative facts and documented sources in Family Tree Maker 2006 and import it into FTM 2008 and then run the reports out of both systems and compare them side by side. It appears this is not presently being done with the result that many of the charts and reports of FTM 2008 do not compare content wise, quality wise and format wise with the 2006 system. Note: This does not mean that enhancements and improvements should not be made in the revision process. They definitely should be made, but they should be clearly seen as improvements and not changes just for the sake of change.

Secondly, the so-called “human factors engineering” on both the input side and the output side of the system needs improvement. As an example, many of the forms used for input are so small that it is impossible to see the data strings that are being inputted. In many cases the data has to be run out onto a report so that the user can actually see what they have entered. Needles to say this creates a lot of unnecessary errors and is a very inefficient process.

Comments and Suggestions on the Reports and Graphs

Individual Report and Documented Facts Report

The outputs of the “Individual Report” and the Documented Facts Report ARE NOT CORRECT.

The problem occurs when there are both preferred and alternate facts are shown for an individual. This problem is easily seen by generating these reports from Family Tree Maker 2006 and from FTM 2008 and comparing the reports side by side.

In the case of the Individual Report the problem only occurs (as far as I can tell) when alternate names are listed for an individual and each of those alternate names are backed up by a “Source”

As an example, for the Individual Report, say you had an individual whose preferred name was John A. Smith with three alternate names say John Smythe, John C. Smith and Jonathan Smith. And you had obtained these four names from four different sources.

So you would have the following (and is what you input into FTM 2008

Name Source Name

John A. Smith Source A
John Smythe Source B
John C. Smith Source C
Jonathan Smith Source D

Source Citation (might read as follows)

Source A show John A. Smith’s name spelled as John A. Smith
Source B show John A. Smith’s name spelled as John Smythe
Source C show John A. Smith’s name spelled as John C. Smith
Source D show John A. Smith’s name spelled as Jonathan Smith

However the output from FTM 2008 would look like the following:

————————————-
Individual Facts
————————————-
Name: Smith, John A [1]
Name: Smith, John A [2]
Name: Smith, John A [3]
Name: Smith, John A [4]

————————————-
Sources
————————————-
1 Source A show John Smith’s name spelled as John A. Smith
2 Source B show John Smith’s name spelled as John Smythe
3 Source C show John Smith’s name spelled as John C. Smith
4 Source D show John Smith’s name spelled as Jonathan Smith

The “Individual Facts” outputs shown for sources [2], [3] and [4] above are incorrect and the system is picking up the preferred name instead of the alternate name (It should be picking up the alternate name) Note: The “Sources” portion of the output of the “Individual Report” is correct

The “Individual Facts” portion of the “Individual Report” output should read:

Name: Smith, John A [1]
Name: Smythe John [2]
Name: Smith, John C. [3]
Name: Smith, Jonathan [4]

A very similar type of error is occurring on the Documented Facts Report. The difference is that it is occurring on every fact name/title where there is at least one alternate fact in addition to the preferred fact ——The system is picking up the preferred fact name, date, place location (as a Header) and then lists the preferred fact source and then leaves out all the alternative fact names, dates and places Headers and then puts all the alternative source citations under the preferred fact name, date, place location Header without identifying them as alternative facts/sources. This is a very misleading error and at first glance makes it appear as if there are no alternative facts in the data base —–see Family Tree Maker 2006 for the correct way of documenting this.

As stated above, run each of the reports from both Family Tree Maker 2006 and FTM 2008 and make sure you have at least one alternative fact and make sure you have indicated you would like the report to contain both preferred and alternative facts. When you do this the error will be easy to see.

Genealogy Reports – Register and Ahnentafel

The biographical portions of both of these reports are difficult to read. The typing is very dense and consists of one run-on phrase after the other. On the contrary the format used in Family Tree Maker 2006 is very readable and pleasing to the eye. Some human factors engineering is definitely warranted here.

The Ahnentafel Report has a lot of blank space throughout the report

These types of reports have been around for many many years and I would think that a standard format has already been developed and wonder if that standard is being followed here.

Also, I did not see the NGS Quarterly (Descendant Ordered) Report as part of the Genealogy Reports. I assume that it is under development

Outline Descendant Tree/Report

A very basic report, mostly unusable and not enhanced in Service Pack 2-2. Much needs to be done to bring it back to the level of the report that presently exists in Family Tree Maker 2006

Place Usage, Marriage and Parentage Reports

Takes a long time to generate these reports. Hopefully something can be done to speed them up

Descendant Chart

For a family that had/has a lot of children this report is not very useful since it spills onto a number of pages —-I don’t have a suggestion for improving it – The same type of problem exists in Family Tree Make 2006

Charts in General

Family Tree Maker 2006 has the capability to export a chart as one large page or as multiple pages. I couldn’t find this capability in FTM 2008. If it doesn’t exist, then it needs to be developed. My Aunt will be very upset if she will no longer be able to get her newly updated 4 foot by 10 foot Genealogy Tree once a year

A General Additional Suggestion

I think it would be helpful to the overall cause if the people reading this Blog and contributing ideas towards the improvement of FTM 2008 would generate (in both Family Tree Maker 2006 and FTM 2008 Format) copies of all the reports/charts presently available in FTM 2008 and then lay the copies side by side and go through them searching for areas where FTM 2008 could be improved. Whatever comments and suggestions they have as a result of this review should be reported to Mr. Benjamin Nettesheim via this Blog.

48 Alvie L. Davidson CGDecember 5, 2007 at 4:23 am

I am pleased to get this FTM 2008 update patch. Now on to bigger and better things..
Thanks

49 AthenaDecember 6, 2007 at 10:20 am

All this discussion of missing and broken features in FTM2008 seems to have clouded perceptions about what should be there. I don’t understand why so many users are content to pay for a product that delivers less than the previous version then beg TGN to restore what they already had in FTM16. I returned FTM2008 after two weeks because many old features were significantly degraded and I couldn’t find any new function that I considered essential. In fact, the only new feature I saw was “web clipping” from non-Ancestry sites — which in no way made up for the loss of so much function in the core areas.

Why isn’t anyone talking about acually improving reporting; why are users content to discuss how to get back to where they were? IMHO, restoration of all reports with the same function that we have in FTM16 would not be an adequate reason to buy FTM2008. I want everythig I have in FTM16 plus increased flexibility. And the number one thing I want is the ability to query the data as I want it. That means being able to generate reports for say all living descendants of someone (death date is not blank), or print an address list for individuals that satisfy other criteria, or anything else that occurs to me. At the very least, I’d like to be able to export the entire data base into a format that can be readily exploited by a program that does support normal database operations — e.g. Access or Excel.

50 Linda MatthewsDecember 7, 2007 at 7:11 am

Athena – I agree with you that customers should expect an upgrade to have improved report capability. But I think a lot of the customers focus on getting back the reporting capabilities is because the loss was huge with FTM 2008. I don’t think we should be comparing reports and reporting the differences here as one poster suggested. TGN should have put the reporting capabilities of previous versions in the functional specifications for FTM 2008.

The querying capability is something that has been mentioned by several people on the message boards, blogs, etc. and I think it is an excellent idea. One change they did make to improve the look of the custom report took away the functionality of it too. The custom report used to be in a “flat file” format (a column for each data field selected). In previous versions, you could select a group of people, specific data items, create a report in FTM and then copy and paste into Excel. This gave flexibility in creating checklists and doing some added filtering.

TGN…please focus on improving data entry, management, and reporting capabilties.

51 Kevin BoyleDecember 7, 2007 at 9:01 am

While SP2 vastly improves the import process, especially as it relates to source media, there is still a bug in the import. I have noticed that if there are multiple source media files, 2008 SP2 will import only the first media file, and then link all the source notations to it. In some instances, I have lost 3 or 4 source media files for individuals.

Here is an example: For one individual, I had sources with media from the 1910 US Federal Census, the 1841 England Census, a WWI Draft Registration and a ship manifest from the New York Arrivals database. When I imported my file into 2008SP2, the 1910 Census media file was imported, but was linked to all four sources. I had lost the other three media files as far as I can tell.

I am this close ->

52 Earline V BarnesDecember 7, 2007 at 11:55 pm

There is something wrong with Service Pack 2. After downloading the Service Pack FTM 2008 encountered a problem and had to close. Microsoft Error Reporting was initiated and afterwards I can no longer access FTM 2008. All my work is no longer available to me, I would like to know what can be done about this?

53 Kathy MarieDecember 8, 2007 at 4:38 am

ERRORS AND SUGGESTIONS ON CUSTOM REPORTS

The help section of FTM 2008 Service Pack 2 Revision 2 indicates the following about custom reports:
“A Custom Reports can contain ALL or select sampling of individuals AND ANY NUMBER OF FACTS from your tree. It can be used to discover specific attributes in your tree or to locate missing information.”

Note: the statement indicates the report can contain ALL individuals and ANY
NUMBER OF FACTS

This indicates to me that if I so desired I could create a custom report containing each and every fact I have about each and every person in my data base.

I have tried to do this and when I ask the system to generate such a report it appears to start to create the report and after a minute or so it stops generating the report and the report screen indicates “The Document does not contain any pages” ——-In other words a report is not generated

I have tried many combinations of facts and subsets of people and the report generation seems to stop when too many people are included. For example, if I run it with all facts for say 190 people it works ok, but if I try to run it with all facts for 1800 people the report is not generated

Very Frustrating —-Would someone please fix the system so that it will do what the Help Section says it does

FORMATTING CUSTOM REPORTS

Also the report format in FTM 2008 Service Pack 2 Revision 2 includes only one way to generate a custom report and that is in a Table Form

Family Tree Maker 2006 has the capability to generate custom reports in columnar format. This type of format is very useful when trying to (For Example) analyze the number of people I have in my data base, in say, Maine for which I have their Birth, Death and Marriage Information. I can create a four column report consisting of name, birth, marriage and death information and filter it for the state of Maine. The resulting report shows the “holes” I have in my data base where I need to do research to find missing information. I have preprogrammed and saved many many of these types of custom reports and I can call any one of them up on a moments notice to see what needs to be done in an area

Would you please reinstate this type of format for FTM 2008.

So when this is done FTM 2008 would have the capability to generate custom reports in BOTH Tabular and Columnar Format

54 LynnDecember 8, 2007 at 3:52 pm

Again, thank you for all of the improvments in Service Pack 2. Although issues and functionaily improvement still need to be address — the improvements have were enough for me to start using 2008.

As previously mentioned, I would greatly like to see is Service Pack 3 Search and Replace functionality–ideally with the ability to search or search and replace is specific field types.

Please disregard my comment #45. Although I find mergers more time consuming … it is outwayed by the better handling of source information in your Ahnentafel Report that benefits from the relational database within 2008.

I look forward to seeing the improvement in Service Pack 3. Please keep us informed on when that will likely be released.

55 KarenDecember 8, 2007 at 5:04 pm

“Although I find mergers more time consuming … it is outwayed by the better handling of source information in your Ahnentafel Report that benefits from the relational database within 2008.”

What does an efficient merge process have to do with the way source material is presented in printed reports? You have described is a bogus trade-off to which no paying user should have to agree.

It also overlooks the fact that sources citations are grossly mishandled in FTM2008 and what appears in reports may or may not actually apply to the individual/fact in question.

56 Michael SchulerDecember 8, 2007 at 8:42 pm

Not trying to be overly simple but I think a roadmap for SP3 and SP4 and a timeline that is not going to slip 35 days or so would go a long way to making us all comfortable.

1) It would list all the things you are going to fix lert us all know that you care about those topics and that you agree they are a problem

2) It would give us all an idea of how long we will have to wait for a fully functional product. Even with x.559 I am crashing at least 2 times a session and have core function like sources and web that either work slow or not at all functionally.

3) I like your product and want it to be better and trust me I have looked for something else to use and it will take me 500 hrs to swtich and it still will not work as well as ftm 2006 so I want you to succeed, but we are working on it and trust us is not going to work andy more cause we did and you did not come through 3 times now. Lay your cards on the table and we will be able to see if we are willing to wait. If you do not do this by the beginning of the year I for one will have to see what I can do elsewhere and fold on FTM 2008.

It is all up to you give us the info and me for one will stay and help with you. Leave us in the dark and we will do the dame to you.

Thanks

Mike

57 LynnDecember 9, 2007 at 9:05 am

Please consider adding the ability to order source situations, something that was missing in version 16 and would be a very welcome addition in 2008. Either by allowing the user to define an overall scheme for ordering all source information or allowing for ordering of sources at the individual level. Solely alpha ordering is not desired.

58 Bruce MorgensternDecember 9, 2007 at 1:00 pm

While I appreciate the improvements to Family Tree Maker in Service Pack 2, I am still disappointed that important features that I use…find and replace and a fully functional outline descendancy chart…are not yet available. I will still have to use the older version as these features are too important to lose and the new features do not compensate for them. I look forward to Service Pack 3…SOON!

59 TrinknerDecember 10, 2007 at 6:18 am

All the functionality that people are requesting is already in Legacy Deluxe v6. I was a happy FTM user until the bugs in 2008 became too much for me to bear, and I switched to Legacy. The greatest problem for me in the switch was that FTM 2008 did not export the image links in its GEDCOM exports, so I had to connect the images manually in Legacy. If FTM 2006 or v16 lets you do this, I’d give Legacy a try. I still use FTM 2008 for web research because of its cool interconnection with ancestry.com, but I use Legacy as my main database. I feel hamstrung inside FTM 2008 now, because Legacy has so many maintenance features and is so fast. I’ve been using Legacy for about a month now, and haven’t found a single bug.

60 JimDecember 10, 2007 at 8:07 am

Just upgraded to 2008 FTM. Very upset that the “caledar” program is not part of the suite. I always print calenders for family every year as their gift and much appreicated – more than any gift I could buy! So disappointed I can’t do it from the new program. Please add ASAP

61 Herb CarterDecember 11, 2007 at 10:32 am

V16 Font size was much better. Even with my glass’s it is hard to read some of the type. Bigger font option please. I’m still entering data on V16.

Is this the best place to post update requests? I don’t see any responses from FTM.

Herb

62 Benjamin NettesheimDecember 11, 2007 at 2:44 pm

Herb,

The best place to request enhancements is the the online Enhancement Request Form found here: http://ftm.custhelp.com/cgi-bin/ftm.cfg/php/enduser/ask_feedback.php

However, the Family Tree Maker team does monitor the comments on this blog as well.

63 Kathy MarieDecember 12, 2007 at 4:41 am

FOR BEN

YOUR ITEM 62 INDICATES THE FOLLOWING

The best place to request enhancements is the the online Enhancement Request Form found here: http://ftm.custhelp.com/cgi-bin/ftm.cfg/php/enduser/ask_feedback.php

HOWEVER WHEN EVER I USE THIS ADDRESS I PUT IN MY SUGGESTION AND CLICK TO SEND

THEN I GET NO ACKNOWLEDGEMENT THAT THE SUGGESTION HAS BEEN SENT OR RECEIVED

INSTEAD I GET THE MESSAGE BELOW (AT BOTTOM) TO REGISTER OR ACCESS MY PROFILE

WHEN I FILL IN THE FORM AND SEND IT IT ALWAYS COME BACK AND SAYS I AM ALREADY REGISTERED

SO I STOPPED USING THE ADDRESS YOU ARE SUGGESTING —-SINCE THERE IS NO ACKNOWLEDGEMENT OF RECEIPT OF THE SUGGESTION AND EVEN IMPLIES MY MESSAGE WAS NOT SENT BECAUSE I WAS NOT REGISTERED

SO I HAVE BEEN SENDING ALL SUGGESTIONS TO THE BLOG –AT LEAST THAT WAY I CAN SEE THAT THEY WERE SENT AND HOPEFULLY SOMEONE WILL READ THEM AND HOPEFULLY DO SOMETHING POSITIVE WITH THEM

Register to email or access your profile

* Email Address:
Password:
Verify Password:

Contact Information

* First Name:
* Last Name:
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Alternate Email 1:
Alternate Email 2:

When you are done…

64 Jane BonnyDecember 13, 2007 at 11:58 am

Even after installing Service Pack 2 Rev 2, FTM 2008 tends to spontaneously terminate or, less frequently, lockup, especially after doing “Places” corrections or doing a web search.

65 Jim WeissDecember 14, 2007 at 7:35 pm

When merging two specific person, the system crashes. Upon restarting the application, it looks like the merge was completed successfully.

66 kelakg » Service Pack 2 Rev 2December 16, 2007 at 10:17 am

[...] Check it out! While looking through the blogosphere we stumbled on an interesting post today.Here’s a quick excerptPlease continue to post feedback here and to the Family Tree Maker feedback form. We anticipate we’ll be asking for volunteer testers again early next year as more improvements are made and as the book building capability is developed. … [...]

67 David PalmerDecember 16, 2007 at 11:49 am

When I load up FTM2008 I get the error
‘Authentication with the server failed’.

68 David PalmerDecember 16, 2007 at 11:51 am

When I load up FTM2008 I get the error:
‘Authentication with the server failed’

I’m running Vista. I asked support about this problem before and they said it was something to with syncronisation with the time server! My computer syncronises fine with the time servers.

69 David PalmerDecember 17, 2007 at 12:36 pm

I’ve discovered that the programm ONSPEED appears to interfere with FTM2008 authenticating with the server. It looks like you have to add service.familytreemaker.com as a proxy exclusion. This appears to solve the issue but FTM seems to be more unstable. Any chance of adding compatability with this please.

70 Ronald ChambersDecember 17, 2007 at 3:12 pm

I have a problem with FTM2008 in that when I move back and forth between PERSON and WEB SEARCH or any other ones, the panels change from the previous view. In PERSON, the FAMILY view below the Pedigree disappears and likewise the Person from Tree disappears on SEARCH. Both can be brought up by the Open/Close panel arrow.

Just an inconvenience but takes time and thought.

RON C

71 Mitch RyderDecember 20, 2007 at 4:05 pm

Gee, I just thought this application was coming along fine. You know … getting it debugged! What a shock I got today when I realized that many of the media files I have linked to on my hard drive had been dumped into the media folder. The links point to the right spot on my hard drive, yet the files are also in the media folder.

I feel like Ancestry.com should be paying me by the hour to use 2008.

Has anyone else noticed this problem? When do the surprises quit? Is this application going to shred my file soon? I suppose I’d better take up fishing instead …

72 Mitch RyderDecember 20, 2007 at 6:40 pm

OK, I just got done removing all the files in my Media Folder that weren’t supposed to be there because I told 2008 to link to them in folders on my hard drive. I then made a backup and THE BACKUP PULLED THEM RIGHT BACK INTO THE MEDIA FOLDER.

GONE FISHIN’ – GIVIN’ UP FAMILY HISTORY

73 Joel NattDecember 26, 2007 at 10:18 am

I had no choice on loading FTM 2008. As I could not locate my v16 disk and you all could not ensure I got a new copy in time for a major family gathering over the New Year. So I purchased and loaded 2008 onto my new computer (fried the HD on the last one – thus the 08 version purchase). I knew of the numerous complaints and issues, but one that surprised me and now is creating a major issue is the lack of ability to export PDF charts and trees to a single page so I can print them on a plotter or other presentation system at work or kinkos. This is now impacting the celebration on New Years.

As Bob Mc (Comment #34) and Kathy Marie (comment #47).

This is a bit frustrating that we need to request an enhancement to a previously used item. Normally new versions of software contain all the features of previous versions, unless ancestry is now becoming like Sony and their Online Gaming where they rewrite software to loss clients and kill the product?

Joel

74 AtheaDecember 27, 2007 at 8:54 am

The PDF situation in FTM2008 grows more worrisome. According to a post at another venue, FTM2008 does not support OLE objects. That means that users who obtain their census images from ProQuest instead of Ancestry.com, and have hundreds of census reports as PDFs, cannot link to them at all (before we could not include them with the source information but could add them to the scrapbook). PDFs from Footnote and other various newspaper sources, or Word documents of stories from relatives are equally unusable; as are charts generated by add-ons such as Genlines. This is a giant step backwards.

Apparently, the staff at TGN expects everyone to manually convert everything to JPG (which is not as efficient or durable as the JPG2000 format they used in FTM16). That is neither reasonable nor acceptable.

As more and more documentation is being made available in PDFs (my InterLibrary Loan requests for journal articles almost always come as PDFs) and other digital formats, a “new” genealogy program should do at least as well as its competitors and previous version to accommodate them.

75 Chris WoodDecember 27, 2007 at 4:27 pm

After a lot of anguish and frustration with FTM 2008 with SP2 applied, I’m afraid I’ve had to vent my feelings in relation to the product and Generations Network.

I’d be curious to hear other people’s feelings whether they agree or not, and would welcome a response from the FTM team.

http://chris.wood.name/Blog/archives/000007.html

76 Clovis LaFleurDecember 27, 2007 at 6:59 pm

Well said Chris!!

(See http://chris.wood.name/Blog/archives/000007.html

Will we see an answer from FTM on this Blog??? Will we see a fantastic FTM 2008 by the time the Easter Bunny arrives?

One item Chris didn’t mention. It is obvious those who wrote this program did not start with a profile of those who will be users of the program. Of course, after ten years,I would have expected that to be understood.

Another item: the FTM programers didn’t even understand the features available in the previous release. I can see the planning as ideas were kicked around; “Gee, we don’t need those silly genealogy reports. And my goodness, we can let them go to Ancestry.com if they want a book. Think how much money they can make!!”

I agree with Chris. I’m going to have to go to another soltution in the not too distant future and I really do dread the potential problems that will create. But better than letting 2008 destroy 10 years of effort in building my genealogy database.

Don’t suppose you could just do a few of the above suggested improvements to FTM16 and release as 2008. Then try again for 2009!!Really does look like a better solution than all of the time your using trying to make this a marketable product. Naw!! That’s probably to easy!!! Well, fellows, as I keep saying, Good luck!!

Clovis LaFleur

77 Ronald ChambersJanuary 2, 2008 at 12:45 pm

Situation happen over holiday where I was running Photoshop CS3 and loaded FTM2008 to make a quick change. When I made change to item, FTM quit and PS was hung up and had to c-a-d it to get out.

Later on weekend, I was in Premiere Elements 4 and brought up FTN2008 and same thing happened.

I think FTM must have problems sharing with other programs. Luckily I had backed up on all programs but lost significant time with PS and PR.

NEEDS TO BE FIXED!!!!

RON C

78 Steve GriffinJanuary 3, 2008 at 8:20 am

I am struggling with to install Family Tree Maker and the updates.

I have used FTM since about 1994. I presently own FTM June 26, 2003 Version 11. I presently have over 8,000 people in my tree file. I purchased FTM 2008 on August 3, 2007. Before I installed it I heard that were some serious operation problems so have yet to install. Yesterday I searched the FTN blogs on this web site and noticed that there were some patches and that were finally people saying some encouraging things. Apparently there are customers who have been willing to test FTM 2008 with their trees. That is good. But there also seems to be enough concern that I am not willing to commit my data and the time and effort it will take to convert to FTM 2008 without knowing for sure that the bugs are eliminated. Thus my question. Can I install FTM 2008 and the existing patches and future patches as they become available and load test files and later delete these test files without contaminating or doing damage to my existing FTM 2003 version 11 software and/or data files? I want to run both programs at the same time so I can test my data. Steve

79 Ronald ChambersJanuary 3, 2008 at 2:55 pm

Shuts down often when merging individuals. Doesn’t always recover well. Program should backup (no option) until fixed.

RON C

80 LynnJanuary 3, 2008 at 8:23 pm

An update on when the next service patch will be available would be helpful!

81 WardJanuary 8, 2008 at 4:55 am

I have been using FamilyTree Maker since 1994. I have looked at a few others but always stayed with FTM. I have upgraded to FTM16 but not 2008 because of the first negative comments on the application.

What I am looking for in this application is footnotes in the notes pages. I thoroughly use the source citation for birth, death, marriage and other fact information and rue the fact that in this important area where I have done either face-to-face interviews, or culled information from a book, I can’t annotate that as a proper footnote.
If there is a way to do that, please pass that on.

82 Benjamin NettesheimJanuary 10, 2008 at 11:11 am

Chris brings up some valid points and concerns, all of which the Family Tree Maker Team is working hard to address. Unfortunately there are too many defects that remain in the current product. We believe we are making significant progress to address these. Additionally, a number of people have had the understandable impression that things missing in FTM 2008 were deemed unnecessary. In truth, these features are valuable but simply have not been re-written into the product yet. Our top development priorities are stability, performance, and missing features.

83 Martin GoebelJanuary 12, 2008 at 7:47 am

re FTM2008 ver 559′s new Ahnentafel report.
When I tried to change the print colour in the new Ahnentafel Report I found that the feature did not work properly. I want to print the report on parchment paper in a nice burgundy colour. The trouble is, I can optionally change the colour of everything but try as I might any notes remain black.

Then I it was pointed out to me that I can change the colour of the note itself. Great, do I go through the entire file and change the colour of the notes line by line, one by one?? What if I want a different colour? and the colour selection tool is different and I find it hard to actually match the shade.
Then I noticed something even worse. All the bold, italic and underline that I used in the notes dissappears when including notes in the report. So colours must be changed in notes directly while other font characteristics cannot be transfered from notes to the report.

This is so typical of piecemeal programming. The head does not know what the tail is doing. Stupid, stupid, stupid.

84 AudreyJanuary 17, 2008 at 4:26 pm

I think that when you have everything working correctly, that you shoul send everyone who purchased (in good faith) the 2008 version that DOESN’T WORK a “new CD” with the working version.

You may receive Kudo’s from those who are just starting genealogy, and have just a couple thousand people in their files, but the people who have made your company what it is are the ones you have hurt the most with an inferior product. We know how it should work and what it should do.

Maybe you have gotten too big and greedy to care about those of us who have faithfully used your product over the years.

You need to have some genealogists work side by side with your programmers to get the logic right. Also, if your old program created errors in our files, you should find a way to repair them so they will load into 2008 and not cause a problem.

Sorry to be so negative, but you have no idea how many hours I’ve spent trying to get my file loaded into 2008. It will not go on the internet although the program tells me when I’m on-line and when I’m not on-line, but I keep getting an error message that won’t stop coming up that “Authorization has failed”.

If this is the best you can do, I guess it’s time to look at some of the other Genealogy programs out there.

Thanks for listening.

85 Lowell DeckerJanuary 17, 2008 at 6:53 pm

I think that if I had read the messages here first I would not have purchased FTM 2008. After using it for about a month, a few nights ago it just crashed while using it, locked up the computer. (I’m using Vista Home Basic). Since then every time I tried to load FTM I receive a message that the program has stopped working. After reinstalling to no avail, I have contacted Tech Support 3 times, tried every thing they suggested including turning off my security software, rebooting in “selective” mode and reinstalling but still FTM will not load up. I’m thoroughly disgusted and seriously considering returning the product for a refund. I’ve been a computer user for 20 years and this is the worst experience I’ve encountered in a long time. I really like the features but a program that won’t work properly is useless. Luckily I have the information I entered in another format so I haven’t lost it. If Christmas wasn’t over, I’d say “Bah! Humbug!” I’ve had nothing but great experiences with Ancestry.com but FTM…

86 Karen EbertJanuary 19, 2008 at 8:13 pm

Can anyone help me ?? I have entered information, but for some reason when I go to the Genealogy Report, some of the marriage info is not showing up on Generation 2, but then it will show up on the next page. FOR EXAMPLE:
Ken father shows marriage stuff
Mike child does not show
Sally shows marriage stuff

I can not find anything that was entered differently on the family view, but it will not show all the info on the report?

87 SallyJanuary 20, 2008 at 11:12 am

I have downloaded the service pack 2 which is supposed to improve the ability to display facts and notes in reports. The Outline Descendant report is not showing any way to add facts. Am i missing something, or was this report not updated?

88 LeighBCDJanuary 20, 2008 at 12:11 pm

PLEASE BRING BACK AUTOMATIC REFERENCE NUMBERS FOR INDIVIDUALS. PLEASE!!!!!!!!!!!!!!!!!!!!!!!

89 Karen BrutonJanuary 20, 2008 at 10:26 pm

The Genealogy Register Report is not the accepted format. I would be able to turn in a report like this if it was a required report. In the marriage section, it lists the husband and wife and then it names the spouse. No kidding, it was redundant. And sometimes wrong. If someone was married twice, it would name the couple using the 2nd spouse but then it would list the first spouse. There are not lowercase roman numerals. Why did you change this report from the previous editions? This report is a joke.

90 Ed HornbyFebruary 3, 2008 at 8:44 am

using charts and reports under vista and after sp2 causes instant crash

Log Name: Application
Source: Family Tree Maker
Date: 03/02/2008 16:36:52
Event ID: 100
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: HPDESKTOP
Description:
Timestamp: 03/02/2008 15:36:52
Message: HandlingInstanceID: 9b09e5f7-0e6b-4db0-95a9-a51c6636de79
An exception of type ‘Microsoft.Practices.CompositeUI.EventBroker.EventTopicException’ occurred and was caught.
—————————————————————————————————————
02/03/2008 16:36:52
Type : Microsoft.Practices.CompositeUI.EventBroker.EventTopicException, Microsoft.Practices.CompositeUI, Version=1.0.51205.0, Culture=neutral, PublicKeyToken=69cf5367912b86b4
Message : One or more exceptions occurred while firing the topic ‘ActivateViewDetails’
Source : Microsoft.Practices.CompositeUI
Help link :
Exceptions : System.Collections.ObjectModel.ReadOnlyCollection`1[System.Exception]
Topic : Microsoft.Practices.CompositeUI.EventBroker.EventTopic
Data : System.Collections.ListDictionaryInternal
TargetSite : Void CallSubscriptionHandlers(System.Object, System.EventArgs, Microsoft.Practices.CompositeUI.EventBroker.EventTopicFireDelegate[])
Stack Trace : at Microsoft.Practices.CompositeUI.EventBroker.EventTopic.CallSubscriptionHandlers(Object sender, EventArgs e, EventTopicFireDelegate[] handlers)
at Microsoft.Practices.CompositeUI.EventBroker.EventTopic.Fire(Object sender, EventArgs e, WorkItem workItem, PublicationScope scope)
at Microsoft.Practices.CompositeUI.EventBroker.EventTopic.Fire(Publication publication, Object sender, EventArgs e)
at Microsoft.Practices.CompositeUI.EventBroker.Publication.PublicationHandler(Object sender, EventArgs e)
at MyFamily.FTM.UI.PublishModule.PublishCollectionListCollectionViewPresenter.OnActivateViewDetails()
at MyFamily.FTM.UI.PublishModule.PublishCollectionListCollectionView.CreateChartReport()
at MyFamily.FTM.UI.PublishModule.PublishCollectionListCollectionView.listView1_DoubleClick(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnDoubleClick(EventArgs e)
at System.Windows.Forms.ListView.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.Run(Form mainForm)
at Microsoft.Practices.CompositeUI.WinForms.FormShellApplication`2.Start()
at MyFamily.FTM.UI.FTM.FTMApplication.Start()
at Microsoft.Practices.CompositeUI.CabApplication`1.Run()
at MyFamily.FTM.UI.FTM.FTMApplication.Main(String[] args)

Additional Info:

MachineName : HPDESKTOP
TimeStamp : 03/02/2008 15:36:52
FullName : Microsoft.Practices.EnterpriseLibrary.ExceptionHandling, Version=2.0.0.0, Culture=neutral, PublicKeyToken=69cf5367912b86b4
AppDomainName : FTM.exe
ThreadIdentity : HPDESKTOP\Eddie
WindowsIdentity : HPDESKTOP\Eddie

Subscriber Exception(s):
Inner Exception
—————
Type : System.Reflection.TargetInvocationException, mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
Message : Exception has been thrown by the target of an invocation.
Source : mscorlib
Help link :
Data : System.Collections.ListDictionaryInternal
TargetSite : System.Object _InvokeMethodFast(System.Object, System.Object[], System.SignatureStruct ByRef, System.Reflection.MethodAttributes, System.RuntimeTypeHandle)
Stack Trace : at System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object[] arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
at System.RuntimeMethodHandle.InvokeMethodFast(Object target, Object[] arguments, Signature sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean skipVisibilityChecks)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.Reflection.RuntimePropertyInfo.SetValue(Object obj, Object value, BindingFlags invokeAttr, Binder binder, Object[] index, CultureInfo culture)
at System.Reflection.RuntimePropertyInfo.SetValue(Object obj, Object value, Object[] index)
at Microsoft.Practices.ObjectBuilder.PropertySetterStrategy.InjectProperties(IBuilderContext context, Object obj, String id)
at Microsoft.Practices.ObjectBuilder.PropertySetterStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.CreationStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.ReflectionStrategy`1.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.ReflectionStrategy`1.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.ReflectionStrategy`1.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.SingletonStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.TypeMappingStrategy.BuildUp(IBuilderContext context, Type t, Object existing, String id)
at Microsoft.Practices.ObjectBuilder.CreationParameter.GetValue(IBuilderContext context)
at Microsoft.Practices.ObjectBuilder.PropertySetterInfo.GetValue(IBuilderContext context, Type type, String id, PropertyInfo propInfo)
at Microsoft.Practices.ObjectBuilder.PropertySetterStrategy.InjectProperties(IBuilderContext context, Object obj, String id)
at Microsoft.Practices.ObjectBuilder.PropertySetterStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.CreationStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.ReflectionStrategy`1.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.ReflectionStrategy`1.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.ReflectionStrategy`1.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.SingletonStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.TypeMappingStrategy.BuildUp(IBuilderContext context, Type t, Object existing, String id)
at Microsoft.Practices.ObjectBuilder.BuilderBase`1.DoBuildUp(IReadWriteLocator locator, Type typeToBuild, String idToBuild, Object existing, PolicyList[] transientPolicies)
at Microsoft.Practices.ObjectBuilder.BuilderBase`1.BuildUp(IReadWriteLocator locator, Type typeToBuild, String idToBuild, Object existing, PolicyList[] transientPolicies)
at Microsoft.Practices.CompositeUI.Collections.ManagedObjectCollection`1.Build(Type typeToBuild, String idToBuild, Object item)
at Microsoft.Practices.CompositeUI.Collections.ManagedObjectCollection`1.AddNew[TTypeToBuild](String id)
at MyFamily.FTM.UI.PublishModule.DetailsController.AddViews()
at MyFamily.FTM.UI.PublishModule.DetailsController.Run()
at MyFamily.FTM.UI.PublishModule.ModuleController.ViewDetails(Object sender, EventArgs e)
at MyFamily.FTM.UI.PublishModule.ModuleController.OnActivateViewDetails(Object sender, EventArgs eventArgs)

Inner Exception
—————
Type : System.AccessViolationException, mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
Message : Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
Source : mscorlib
Help link :
Data : System.Collections.ListDictionaryInternal
TargetSite : Int32 nInit(System.Reflection.Assembly ByRef, Boolean, Boolean)
Stack Trace : at System.Reflection.AssemblyName.nInit(Assembly& assembly, Boolean forIntrospection, Boolean raiseResolveEvent)
at System.Reflection.AssemblyName.nInit()
at System.Reflection.AssemblyName..ctor(String assemblyName)
at System.Resources.ResourceManager.CanUseDefaultResourceClasses(String readerTypeName, String resSetTypeName)
at System.Resources.ResourceManager.CreateResourceSet(Stream store, Assembly assembly)
at System.Resources.ResourceManager.GetResourceSet(CultureInfo culture, Boolean createIfNotExists, Boolean tryParents)
at System.ComponentModel.ComponentResourceManager.FillResources(CultureInfo culture, ResourceSet& resourceSet)
at System.ComponentModel.ComponentResourceManager.FillResources(CultureInfo culture, ResourceSet& resourceSet)
at System.ComponentModel.ComponentResourceManager.FillResources(CultureInfo culture, ResourceSet& resourceSet)
at System.ComponentModel.ComponentResourceManager.ApplyResources(Object value, String objectName, CultureInfo culture)
at System.ComponentModel.ComponentResourceManager.ApplyResources(Object value, String objectName)
at MyFamily.FTM.UI.PublishModule.PublishPrintDocument.InitializeComponent()
at MyFamily.FTM.UI.PublishModule.PublishPrintDocument..ctor()
at MyFamily.FTM.UI.PublishModule.Models.ChartOptions..ctor()
at MyFamily.FTM.UI.PublishModule.PublishDetailsPreviewContainerViewPresenter.set_ChartOptionsList(TaggedList`2 value)

Category: Exception
Priority: 0
EventId: 100
Severity: Error
Title:FTM Exception Handling
Machine: HPDESKTOP
Application Domain: FTM.exe
Process Id: 5648
Process Name: C:\Program Files\Family Tree Maker 2008\FTM.exe
Win32 Thread Id: 2428
Thread Name:
Extended Properties:
Event Xml:

100
2
0
0×80000000000000

19018
Application
HPDESKTOP

Timestamp: 03/02/2008 15:36:52
Message: HandlingInstanceID: 9b09e5f7-0e6b-4db0-95a9-a51c6636de79
An exception of type ‘Microsoft.Practices.CompositeUI.EventBroker.EventTopicException’ occurred and was caught.
—————————————————————————————————————
02/03/2008 16:36:52
Type : Microsoft.Practices.CompositeUI.EventBroker.EventTopicException, Microsoft.Practices.CompositeUI, Version=1.0.51205.0, Culture=neutral, PublicKeyToken=69cf5367912b86b4
Message : One or more exceptions occurred while firing the topic ‘ActivateViewDetails’
Source : Microsoft.Practices.CompositeUI
Help link :
Exceptions : System.Collections.ObjectModel.ReadOnlyCollection`1[System.Exception]
Topic : Microsoft.Practices.CompositeUI.EventBroker.EventTopic
Data : System.Collections.ListDictionaryInternal
TargetSite : Void CallSubscriptionHandlers(System.Object, System.EventArgs, Microsoft.Practices.CompositeUI.EventBroker.EventTopicFireDelegate[])
Stack Trace : at Microsoft.Practices.CompositeUI.EventBroker.EventTopic.CallSubscriptionHandlers(Object sender, EventArgs e, EventTopicFireDelegate[] handlers)
at Microsoft.Practices.CompositeUI.EventBroker.EventTopic.Fire(Object sender, EventArgs e, WorkItem workItem, PublicationScope scope)
at Microsoft.Practices.CompositeUI.EventBroker.EventTopic.Fire(Publication publication, Object sender, EventArgs e)
at Microsoft.Practices.CompositeUI.EventBroker.Publication.PublicationHandler(Object sender, EventArgs e)
at MyFamily.FTM.UI.PublishModule.PublishCollectionListCollectionViewPresenter.OnActivateViewDetails()
at MyFamily.FTM.UI.PublishModule.PublishCollectionListCollectionView.CreateChartReport()
at MyFamily.FTM.UI.PublishModule.PublishCollectionListCollectionView.listView1_DoubleClick(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnDoubleClick(EventArgs e)
at System.Windows.Forms.ListView.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.Run(Form mainForm)
at Microsoft.Practices.CompositeUI.WinForms.FormShellApplication`2.Start()
at MyFamily.FTM.UI.FTM.FTMApplication.Start()
at Microsoft.Practices.CompositeUI.CabApplication`1.Run()
at MyFamily.FTM.UI.FTM.FTMApplication.Main(String[] args)

Additional Info:

MachineName : HPDESKTOP
TimeStamp : 03/02/2008 15:36:52
FullName : Microsoft.Practices.EnterpriseLibrary.ExceptionHandling, Version=2.0.0.0, Culture=neutral, PublicKeyToken=69cf5367912b86b4
AppDomainName : FTM.exe
ThreadIdentity : HPDESKTOP\Eddie
WindowsIdentity : HPDESKTOP\Eddie

Subscriber Exception(s):
Inner Exception
—————
Type : System.Reflection.TargetInvocationException, mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
Message : Exception has been thrown by the target of an invocation.
Source : mscorlib
Help link :
Data : System.Collections.ListDictionaryInternal
TargetSite : System.Object _InvokeMethodFast(System.Object, System.Object[], System.SignatureStruct ByRef, System.Reflection.MethodAttributes, System.RuntimeTypeHandle)
Stack Trace : at System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object[] arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
at System.RuntimeMethodHandle.InvokeMethodFast(Object target, Object[] arguments, Signature sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean skipVisibilityChecks)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.Reflection.RuntimePropertyInfo.SetValue(Object obj, Object value, BindingFlags invokeAttr, Binder binder, Object[] index, CultureInfo culture)
at System.Reflection.RuntimePropertyInfo.SetValue(Object obj, Object value, Object[] index)
at Microsoft.Practices.ObjectBuilder.PropertySetterStrategy.InjectProperties(IBuilderContext context, Object obj, String id)
at Microsoft.Practices.ObjectBuilder.PropertySetterStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.CreationStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.ReflectionStrategy`1.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.ReflectionStrategy`1.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.ReflectionStrategy`1.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.SingletonStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.TypeMappingStrategy.BuildUp(IBuilderContext context, Type t, Object existing, String id)
at Microsoft.Practices.ObjectBuilder.CreationParameter.GetValue(IBuilderContext context)
at Microsoft.Practices.ObjectBuilder.PropertySetterInfo.GetValue(IBuilderContext context, Type type, String id, PropertyInfo propInfo)
at Microsoft.Practices.ObjectBuilder.PropertySetterStrategy.InjectProperties(IBuilderContext context, Object obj, String id)
at Microsoft.Practices.ObjectBuilder.PropertySetterStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.CreationStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.ReflectionStrategy`1.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.ReflectionStrategy`1.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.ReflectionStrategy`1.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.SingletonStrategy.BuildUp(IBuilderContext context, Type typeToBuild, Object existing, String idToBuild)
at Microsoft.Practices.ObjectBuilder.TypeMappingStrategy.BuildUp(IBuilderContext context, Type t, Object existing, String id)
at Microsoft.Practices.ObjectBuilder.BuilderBase`1.DoBuildUp(IReadWriteLocator locator, Type typeToBuild, String idToBuild, Object existing, PolicyList[] transientPolicies)
at Microsoft.Practices.ObjectBuilder.BuilderBase`1.BuildUp(IReadWriteLocator locator, Type typeToBuild, String idToBuild, Object existing, PolicyList[] transientPolicies)
at Microsoft.Practices.CompositeUI.Collections.ManagedObjectCollection`1.Build(Type typeToBuild, String idToBuild, Object item)
at Microsoft.Practices.CompositeUI.Collections.ManagedObjectCollection`1.AddNew[TTypeToBuild](String id)
at MyFamily.FTM.UI.PublishModule.DetailsController.AddViews()
at MyFamily.FTM.UI.PublishModule.DetailsController.Run()
at MyFamily.FTM.UI.PublishModule.ModuleController.ViewDetails(Object sender, EventArgs e)
at MyFamily.FTM.UI.PublishModule.ModuleController.OnActivateViewDetails(Object sender, EventArgs eventArgs)

Inner Exception
—————
Type : System.AccessViolationException, mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
Message : Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
Source : mscorlib
Help link :
Data : System.Collections.ListDictionaryInternal
TargetSite : Int32 nInit(System.Reflection.Assembly ByRef, Boolean, Boolean)
Stack Trace : at System.Reflection.AssemblyName.nInit(Assembly& assembly, Boolean forIntrospection, Boolean raiseResolveEvent)
at System.Reflection.AssemblyName.nInit()
at System.Reflection.AssemblyName..ctor(String assemblyName)
at System.Resources.ResourceManager.CanUseDefaultResourceClasses(String readerTypeName, String resSetTypeName)
at System.Resources.ResourceManager.CreateResourceSet(Stream store, Assembly assembly)
at System.Resources.ResourceManager.GetResourceSet(CultureInfo culture, Boolean createIfNotExists, Boolean tryParents)
at System.ComponentModel.ComponentResourceManager.FillResources(CultureInfo culture, ResourceSet& resourceSet)
at System.ComponentModel.ComponentResourceManager.FillResources(CultureInfo culture, ResourceSet& resourceSet)
at System.ComponentModel.ComponentResourceManager.FillResources(CultureInfo culture, ResourceSet& resourceSet)
at System.ComponentModel.ComponentResourceManager.ApplyResources(Object value, String objectName, CultureInfo culture)
at System.ComponentModel.ComponentResourceManager.ApplyResources(Object value, String objectName)
at MyFamily.FTM.UI.PublishModule.PublishPrintDocument.InitializeComponent()
at MyFamily.FTM.UI.PublishModule.PublishPrintDocument..ctor()
at MyFamily.FTM.UI.PublishModule.Models.ChartOptions..ctor()
at MyFamily.FTM.UI.PublishModule.PublishDetailsPreviewContainerViewPresenter.set_ChartOptionsList(TaggedList`2 value)

Category: Exception
Priority: 0
EventId: 100
Severity: Error
Title:FTM Exception Handling
Machine: HPDESKTOP
Application Domain: FTM.exe
Process Id: 5648
Process Name: C:\Program Files\Family Tree Maker 2008\FTM.exe
Win32 Thread Id: 2428
Thread Name:
Extended Properties:

91 SherylFebruary 3, 2008 at 1:11 pm

Error received and the program shuts down when trying to use the charts/reports option:

BUG REPORT –

Log Name: Application
Source: Family Tree Maker
Date: 2/2/2008 7:26:56 PM
Event ID: 100
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: SherylLaptop
Description:
Timestamp: 2/3/2008 12:26:56 AM
Message: HandlingInstanceID: 56a9fd3e-9696-4010-aae7-adf2b5502454
An exception of type ‘System.ArgumentOutOfRangeException’ occurred and was caught.
———————————————————————————-
02/02/2008 19:26:56
Type : System.ArgumentOutOfRangeException, mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
Message : Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
Source : mscorlib
Help link :
ActualValue :
ParamName : index
Data : System.Collections.ListDictionaryInternal
TargetSite : System.Object get_Item(Int32)
Stack Trace : at System.Collections.ArrayList.get_Item(Int32 index)
at System.Windows.Forms.AutoCompleteStringCollection.get_Item(Int32 index)
at MyFamily.FTM.UI.Common.AddMasterSourceView.comboBoxSourceRepository_SelectedIndexChanged(Object sender, EventArgs e)
at System.Windows.Forms.ComboBox.OnSelectedIndexChanged(EventArgs e)
at System.Windows.Forms.ComboBox.WmReflectCommand(Message& m)
at System.Windows.Forms.ComboBox.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.SendMessage(HandleRef hWnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at System.Windows.Forms.Control.SendMessage(Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.Control.ReflectMessageInternal(IntPtr hWnd, Message& m)
at System.Windows.Forms.Control.WmCommand(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.CallWindowProc(IntPtr wndProc, IntPtr hWnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at System.Windows.Forms.NativeWindow.DefWndProc(Message& m)
at System.Windows.Forms.Control.DefWndProc(Message& m)
at System.Windows.Forms.Control.WmCommand(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ComboBox.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.PeekMessage(MSG& msg, HandleRef hwnd, Int32 msgMin, Int32 msgMax, Int32 remove)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Practices.CompositeUI.WinForms.WindowWorkspace.ShowForm(Form form, WindowSmartPartInfo smartPartInfo)
at Microsoft.Practices.CompositeUI.WinForms.WindowWorkspace.OnShow(Control smartPart, WindowSmartPartInfo smartPartInfo)
at Microsoft.Practices.SmartClient.Library.Workspaces.WindowWorkspace.OnShow(Control smartPart, WindowSmartPartInfo smartPartInfo)
at Microsoft.Practices.CompositeUI.SmartParts.Workspace`2.Show(Object smartPart, ISmartPartInfo smartPartInfo)
at Microsoft.Practices.CompositeUI.SmartParts.Workspace`2.Show(Object smartPart)
at MyFamily.FTM.UI.Common.AddMasterSourceController.Run()
at MyFamily.FTM.UI.Common.MasterSourceViewPresenter.ShowMasterSourceDialog(Boolean adding, IMasterSource masterSource, String name)
at MyFamily.FTM.UI.Common.MasterSourceView.buttonNew_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Practices.CompositeUI.WinForms.WindowWorkspace.ShowForm(Form form, WindowSmartPartInfo smartPartInfo)
at Microsoft.Practices.CompositeUI.WinForms.WindowWorkspace.OnShow(Control smartPart, WindowSmartPartInfo smartPartInfo)
at Microsoft.Practices.SmartClient.Library.Workspaces.WindowWorkspace.OnShow(Control smartPart, WindowSmartPartInfo smartPartInfo)
at Microsoft.Practices.CompositeUI.SmartParts.Workspace`2.Show(Object smartPart, ISmartPartInfo smartPartInfo)
at Microsoft.Practices.CompositeUI.SmartParts.Workspace`2.Show(Object smartPart)
at MyFamily.FTM.UI.Common.MasterSourceViewController.Run()
at MyFamily.FTM.UI.FTM.FTMController.ShowEditMasterSourcesDialog(Object sender, EventArgs e)
at Microsoft.Practices.CompositeUI.Commands.Command.OnExecuteAction(Object sender, EventArgs e)
at Microsoft.Practices.CompositeUI.Commands.CommandAdapter.FireCommand()
at Microsoft.Practices.CompositeUI.Commands.EventCommandAdapter`1.InvokerEventHandler(Object sender, EventArgs e)
at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
at System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)
at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
at System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)
at System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)
at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
at System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ToolStrip.WndProc(Message& m)
at System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.Run(Form mainForm)
at Microsoft.Practices.CompositeUI.WinForms.FormShellApplication`2.Start()
at MyFamily.FTM.UI.FTM.FTMApplication.Start()
at Microsoft.Practices.CompositeUI.CabApplication`1.Run()
at MyFamily.FTM.UI.FTM.FTMApplication.Main(String[] args)

Additional Info:

MachineName : SHERYLLAPTOP
TimeStamp : 2/3/2008 12:26:56 AM
FullName : Microsoft.Practices.EnterpriseLibrary.ExceptionHandling, Version=2.0.0.0, Culture=neutral, PublicKeyToken=69cf5367912b86b4
AppDomainName : FTM.exe
ThreadIdentity : SHERYLLAPTOP\Sheryl
WindowsIdentity : SHERYLLAPTOP\Sheryl

Category: Exception
Priority: 0
EventId: 100
Severity: Error
Title:FTM Exception Handling
Machine: SHERYLLAPTOP
Application Domain: FTM.exe
Process Id: 3392
Process Name: C:\Program Files\Family Tree Maker 2008\FTM.exe
Win32 Thread Id: 3596
Thread Name:
Extended Properties:
Event Xml:

100
2
0
0×80000000000000

5090
Application
SherylLaptop

Timestamp: 2/3/2008 12:26:56 AM
Message: HandlingInstanceID: 56a9fd3e-9696-4010-aae7-adf2b5502454
An exception of type ‘System.ArgumentOutOfRangeException’ occurred and was caught.
———————————————————————————-
02/02/2008 19:26:56
Type : System.ArgumentOutOfRangeException, mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
Message : Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
Source : mscorlib
Help link :
ActualValue :
ParamName : index
Data : System.Collections.ListDictionaryInternal
TargetSite : System.Object get_Item(Int32)
Stack Trace : at System.Collections.ArrayList.get_Item(Int32 index)
at System.Windows.Forms.AutoCompleteStringCollection.get_Item(Int32 index)
at MyFamily.FTM.UI.Common.AddMasterSourceView.comboBoxSourceRepository_SelectedIndexChanged(Object sender, EventArgs e)
at System.Windows.Forms.ComboBox.OnSelectedIndexChanged(EventArgs e)
at System.Windows.Forms.ComboBox.WmReflectCommand(Message& m)
at System.Windows.Forms.ComboBox.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.SendMessage(HandleRef hWnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at System.Windows.Forms.Control.SendMessage(Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.Control.ReflectMessageInternal(IntPtr hWnd, Message& m)
at System.Windows.Forms.Control.WmCommand(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.CallWindowProc(IntPtr wndProc, IntPtr hWnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at System.Windows.Forms.NativeWindow.DefWndProc(Message& m)
at System.Windows.Forms.Control.DefWndProc(Message& m)
at System.Windows.Forms.Control.WmCommand(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ComboBox.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.PeekMessage(MSG& msg, HandleRef hwnd, Int32 msgMin, Int32 msgMax, Int32 remove)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Practices.CompositeUI.WinForms.WindowWorkspace.ShowForm(Form form, WindowSmartPartInfo smartPartInfo)
at Microsoft.Practices.CompositeUI.WinForms.WindowWorkspace.OnShow(Control smartPart, WindowSmartPartInfo smartPartInfo)
at Microsoft.Practices.SmartClient.Library.Workspaces.WindowWorkspace.OnShow(Control smartPart, WindowSmartPartInfo smartPartInfo)
at Microsoft.Practices.CompositeUI.SmartParts.Workspace`2.Show(Object smartPart, ISmartPartInfo smartPartInfo)
at Microsoft.Practices.CompositeUI.SmartParts.Workspace`2.Show(Object smartPart)
at MyFamily.FTM.UI.Common.AddMasterSourceController.Run()
at MyFamily.FTM.UI.Common.MasterSourceViewPresenter.ShowMasterSourceDialog(Boolean adding, IMasterSource masterSource, String name)
at MyFamily.FTM.UI.Common.MasterSourceView.buttonNew_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Practices.CompositeUI.WinForms.WindowWorkspace.ShowForm(Form form, WindowSmartPartInfo smartPartInfo)
at Microsoft.Practices.CompositeUI.WinForms.WindowWorkspace.OnShow(Control smartPart, WindowSmartPartInfo smartPartInfo)
at Microsoft.Practices.SmartClient.Library.Workspaces.WindowWorkspace.OnShow(Control smartPart, WindowSmartPartInfo smartPartInfo)
at Microsoft.Practices.CompositeUI.SmartParts.Workspace`2.Show(Object smartPart, ISmartPartInfo smartPartInfo)
at Microsoft.Practices.CompositeUI.SmartParts.Workspace`2.Show(Object smartPart)
at MyFamily.FTM.UI.Common.MasterSourceViewController.Run()
at MyFamily.FTM.UI.FTM.FTMController.ShowEditMasterSourcesDialog(Object sender, EventArgs e)
at Microsoft.Practices.CompositeUI.Commands.Command.OnExecuteAction(Object sender, EventArgs e)
at Microsoft.Practices.CompositeUI.Commands.CommandAdapter.FireCommand()
at Microsoft.Practices.CompositeUI.Commands.EventCommandAdapter`1.InvokerEventHandler(Object sender, EventArgs e)
at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
at System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)
at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
at System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)
at System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)
at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
at System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ToolStrip.WndProc(Message& m)
at System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.Run(Form mainForm)
at Microsoft.Practices.CompositeUI.WinForms.FormShellApplication`2.Start()
at MyFamily.FTM.UI.FTM.FTMApplication.Start()
at Microsoft.Practices.CompositeUI.CabApplication`1.Run()
at MyFamily.FTM.UI.FTM.FTMApplication.Main(String[] args)

Additional Info:

MachineName : SHERYLLAPTOP
TimeStamp : 2/3/2008 12:26:56 AM
FullName : Microsoft.Practices.EnterpriseLibrary.ExceptionHandling, Version=2.0.0.0, Culture=neutral, PublicKeyToken=69cf5367912b86b4
AppDomainName : FTM.exe
ThreadIdentity : SHERYLLAPTOP\Sheryl
WindowsIdentity : SHERYLLAPTOP\Sheryl

Category: Exception
Priority: 0
EventId: 100
Severity: Error
Title:FTM Exception Handling
Machine: SHERYLLAPTOP
Application Domain: FTM.exe
Process Id: 3392
Process Name: C:\Program Files\Family Tree Maker 2008\FTM.exe
Win32 Thread Id: 3596
Thread Name:
Extended Properties:

92 Judy BrownFebruary 10, 2008 at 10:25 am

Thanks for the patch. I was glad to see you added the genealogy report, but you also added “in” to the facts section for the place/description. When the genealogy report prints, it automatically adds “in” after the date which makes it look stupid if you are only putting an explanation for this fact.For instance, Fact 3, date: 1860, place/description: Daniel is not listed in 1860 census.
The genealogy report states: Fact 3 1860 “in” Daniel is not listed. Even if you change this to description only it still adds “in” to the fact.

93 TOM DUDDYFebruary 24, 2008 at 12:56 pm

Am looking for information on how to use FTM 16 on my new computer which uses the VISTA Operating System.

94 ErnieApril 9, 2008 at 6:21 am

#93 Tom Duddy – try this

http://past.familytreemaker.com/RelatedProducts.aspx

Click on FAQ

Click on #1 Family Tree Maker Update for Windows Vista

Under “Steps For Resolution” see #1

This worked for me.

95 Ken WilsonJune 3, 2008 at 1:03 pm

Do you plan to change the genealogy report so that spouses of children also show their birth and death dates. It does not do that now.

96 Janice HolzerJuly 4, 2008 at 5:39 pm

My comments concern FTM, particularly FTM 2008. Well, since Version 5 (1999) I have been a happy user of FTM. Every time there has been a new version, I have purchased it. Unfortunately, 2008 changed everything. I feel ripped off. I bought a copy for myself & my daughter. We were in the middle of putting a book together….. my daughter is a system analyst & is quite familiar with new products/ programs being released. You sold us an untested,bug riddled program. I bought it in the fall of 2007…. when I discovered how skewed this thing was, I called & spoke to a representative. I was told you were working on some things that you didn’t have time to get into the program before releasing it. UH…. really, I would have never guessed! I was told a patch should come out in the spring…. well, it was a tad late. I used to recommend FTM…. not anymore except to tell them to hurry up & purchase an old copy of 2006 if they can get one.
J. Hozer

97 LeoOctober 18, 2008 at 11:21 am

Re-introduced publishing features.

* Publishing features include:
o Genealogy Register Report
o Genealogy Ahnentafel Report
o Hourglass Chart
o Vertical Ancestor Chart
o Updates to all reports to better display facts and notes
o Updates to exporting of reports to RTF and HTML
o Resolved issues within reports when making changes

98 Duane LeetDecember 31, 2008 at 11:16 am

Is there a way to get an XML version of an ftm file?

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