Comments on: SP2 and International http://blogs.ancestry.com/ancestry/2007/11/16/sp2-and-international/ The official blog of Ancestry.com Wed, 07 Jan 2009 00:56:29 +0000 http://wordpress.org/?v=2.2.3 By: Nick A. http://blogs.ancestry.com/ancestry/2007/11/16/sp2-and-international/#comment-6832 Nick A. Mon, 07 Apr 2008 20:15:10 +0000 http://blogs.ancestry.com/ancestry/2007/11/16/sp2-and-international/#comment-6832 International version? WHAT ABOUT UTF-8 support?????? International version?

WHAT ABOUT UTF-8 support??????

]]> By: Tracey Jones http://blogs.ancestry.com/ancestry/2007/11/16/sp2-and-international/#comment-5719 Tracey Jones Wed, 26 Mar 2008 04:46:24 +0000 http://blogs.ancestry.com/ancestry/2007/11/16/sp2-and-international/#comment-5719 My FTM 2008 Australian version doesn't stay open it either freezes or has to close frequently before it even opens fully ,in its current state it is virtuallly unusable as every time you attempt to attach any information the program freezes. when i check there are no available updates/patches my program is fully up to date. So curently i feel that buying this program which i only did for the web clipping feature (which doesn't work) i feel that i have well and truly wasted my money. Being able to veiw 2 or more files at once and drop and drag between files and colour code people would be useful tools to have they are available in other programs and are a great. tracey My FTM 2008 Australian version doesn’t stay open it either freezes or has to close frequently before it even opens fully ,in its current state it is virtuallly unusable as every time you attempt to attach any information the program freezes.
when i check there are no available updates/patches my program is fully up to date. So curently i feel that buying this program which i only did for the web clipping feature (which doesn’t work) i feel that i have well and truly wasted my money.
Being able to veiw 2 or more files at once and drop and drag between files and colour code people would be useful tools to have they are available in other programs and are
a great.
tracey

]]> By: Janice http://blogs.ancestry.com/ancestry/2007/11/16/sp2-and-international/#comment-3052 Janice Fri, 08 Feb 2008 09:00:44 +0000 http://blogs.ancestry.com/ancestry/2007/11/16/sp2-and-international/#comment-3052 I just purchased FTM2008 and can say I have now spent hours and hours trying to access the web for searches. I have spoken with techs about this problem several times and they can't seem to help me. I try to register the program and Ancestry.com will not accept my password and user name, thereby not allowing me to use this software to its full potential. I am so tired of seeing that darn box pop up saying, "Authentication to server failed" that I am now uninstalling this program. To bad as I have used previous FTM software for many years. Maybe it just doesn't work with XP. Janice I just purchased FTM2008 and can say I have now spent hours and hours trying to access the web for searches. I have spoken with techs about this problem several times and they can’t seem to help me. I try to register the program and Ancestry.com will not accept my password and user name, thereby not allowing me to use this software to its full potential. I am so tired of seeing that darn box pop up saying, “Authentication to server failed” that I am now uninstalling this program. To bad as I have used previous FTM software for many years. Maybe it just doesn’t work with XP.

Janice

]]> By: Maria Elena Martinez http://blogs.ancestry.com/ancestry/2007/11/16/sp2-and-international/#comment-2778 Maria Elena Martinez Mon, 04 Feb 2008 05:12:08 +0000 http://blogs.ancestry.com/ancestry/2007/11/16/sp2-and-international/#comment-2778 I hate FTM 2008-I want to return and buy another program but the store will not accept used software. Is there an address for the company where I can return this useless program. I am very upset over the fact that I start to work on a family tree and it "finds problem and has to close" It happens every 5 minutes or so. Or am I doing something wrong. I know it is not my computer. HELP! Maria Elena I hate FTM 2008-I want to return and buy another program but the store will not accept used software. Is there an address for the company where I can return this useless program. I am very upset over the fact that I start to work on a family tree and it “finds problem and has to close” It happens every 5 minutes or so. Or am I doing something wrong. I know it is not my computer. HELP! Maria Elena

]]> By: Dave Martin http://blogs.ancestry.com/ancestry/2007/11/16/sp2-and-international/#comment-1679 Dave Martin Tue, 01 Jan 2008 15:30:07 +0000 http://blogs.ancestry.com/ancestry/2007/11/16/sp2-and-international/#comment-1679 I have just got FTM 2008 (Canada) It says it is version 438 and there is no update required, however it looks like I should be installing 559. I have downloaded it but it will not install. FTM 2008 has already crashed once and I haven't transferred my data from FTM 2005 yet! Comments? I have just got FTM 2008 (Canada)
It says it is version 438 and there is no update required, however it looks like I should be installing 559.
I have downloaded it but it will not install.
FTM 2008 has already crashed once and I haven’t transferred my data from FTM 2005 yet!
Comments?

]]> By: Kevin Sartorelli http://blogs.ancestry.com/ancestry/2007/11/16/sp2-and-international/#comment-1675 Kevin Sartorelli Tue, 01 Jan 2008 07:26:14 +0000 http://blogs.ancestry.com/ancestry/2007/11/16/sp2-and-international/#comment-1675 Like others here I'm not a happy camper when it comes to FTM2008 :-( I've just installed SP2, and find my largest problems are still there. I have a large tree and it takes over a minute (often way longer) to do anything. I've put the product on a dual CPU 2Gb RAM machine and it is still unusable! I can find lots of posts of unhappy users, but nothing to say what is being done to address the issues - and issues there must be if you are again offering the previous version for sale! Is it time to jump ship? Are your users concerns going to be addressed? Cheers Kevin Like others here I’m not a happy camper when it comes to FTM2008 :-( I’ve just installed SP2, and find my largest problems are still there.

I have a large tree and it takes over a minute (often way longer) to do anything. I’ve put the product on a dual CPU 2Gb RAM machine and it is still unusable!

I can find lots of posts of unhappy users, but nothing to say what is being done to address the issues - and issues there must be if you are again offering the previous version for sale!

Is it time to jump ship? Are your users concerns going to be addressed?

Cheers
Kevin

]]> By: Borut http://blogs.ancestry.com/ancestry/2007/11/16/sp2-and-international/#comment-1533 Borut Fri, 28 Dec 2007 06:57:59 +0000 http://blogs.ancestry.com/ancestry/2007/11/16/sp2-and-international/#comment-1533 Hello, I am wondering if Family Tree Maker 2008 can be translated to other languages by editing language files? I am interested in Slovenian language. Regards, Borut Hello,

I am wondering if Family Tree Maker 2008 can be translated to other languages by editing language files?

I am interested in Slovenian language.

Regards,
Borut

]]> By: David Bull http://blogs.ancestry.com/ancestry/2007/11/16/sp2-and-international/#comment-1523 David Bull Fri, 28 Dec 2007 01:12:59 +0000 http://blogs.ancestry.com/ancestry/2007/11/16/sp2-and-international/#comment-1523 I have just installed FTM2008 (UK edition) and imported my tree via Gedcom. So far one thing amazes and surprises me, and I'm surprised no-one else has commented on it. This is the list of recognised place names. For example, many of my family come from Bath. This is one of the UK's most important and well-known cities, yet the options box for recognised places lists Bath and similiar names all over the world (even Somalia!!) but the key UK city, in existence since Roman times, is missing! Many other well-known UK place names also appear to be missing. I can't believe this can be right. If it is, it is not right to market this as a UK version of the software. Or am I missing something - maybe I have a place name file missing from my copy of the programme? Can anyone advise? Thanks David. I have just installed FTM2008 (UK edition) and imported my tree via Gedcom. So far one thing amazes and surprises me, and I’m surprised no-one else has commented on it. This is the list of recognised place names. For example, many of my family come from Bath. This is one of the UK’s most important and well-known cities, yet the options box for recognised places lists Bath and similiar names all over the world (even Somalia!!) but the key UK city, in existence since Roman times, is missing! Many other well-known UK place names also appear to be missing. I can’t believe this can be right. If it is, it is not right to market this as a UK version of the software. Or am I missing something - maybe I have a place name file missing from my copy of the programme? Can anyone advise? Thanks David.

]]> By: Les McFadzen http://blogs.ancestry.com/ancestry/2007/11/16/sp2-and-international/#comment-1149 Les McFadzen Sun, 16 Dec 2007 06:01:20 +0000 http://blogs.ancestry.com/ancestry/2007/11/16/sp2-and-international/#comment-1149 After finally getting SP2 (559) up and running I can only ask "When is SP3 due?" There is so much still missing that was available in V16 that it is no longer funny. What longterm FTM users need to know is what has been dropped and won't appear in the future and what will be in future patches. What there is of the product looks good and operates well (with a few exceptions) and it obviously has potential, but how long do we wait before we are forced to change to another programme? After finally getting SP2 (559) up and running I can only ask “When is SP3 due?”

There is so much still missing that was available in V16 that it is no longer funny.

What longterm FTM users need to know is what has been dropped and won’t appear in the future and what will be in future patches.

What there is of the product looks good and operates well (with a few exceptions) and it obviously has potential, but how long do we wait before we are forced to change to another programme?

]]> By: David Starling http://blogs.ancestry.com/ancestry/2007/11/16/sp2-and-international/#comment-852 David Starling Sat, 08 Dec 2007 01:57:43 +0000 http://blogs.ancestry.com/ancestry/2007/11/16/sp2-and-international/#comment-852 I installed Ser Pk 2 (17.0.0.559) yesterday. I attempted to open a register report and immediately the program crashed. This is exactly what occured before the installation. I installed Ser Pk 2 (17.0.0.559) yesterday. I attempted to open a register report and immediately the program crashed. This is exactly what occured before the installation.

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