The New Ancestry: September 4th Feature Update

Posted by Ancestry Team on September 4, 2015 in Site

Welcome to our weekly update on the new Ancestry website. Last week we posted an article that covered new enhancements on Family Events. This week we rolled out some product fixes and we are working on photo cropping.

Another exciting update is that we developed an in-depth online course on the new Ancestry to introduce users to the new tools including LifeStory. You can access it for FREE on Ancestry Academy.

As always, we have also included links to articles and videos at the end of this post that will help answer your questions and provide more tips on the new site.

Product fixes introduced since last week:

  • Minor Updates to UI
  • Updates to address issues reported by our members

Preview of upcoming features:

  • Photo Cropping – this new feature will enable you to upload a picture once and digitally crop the image for multiple people. Also, this will prevent you from cropping pictures and uploading multiple versions of a picture.

Sept 4 update_1 Sept 4 update_2

Features that we are still working on:

  • Profile picture cropping – Edit/crop a profile photo to fit in the circular photo space
  • Member Connect – Find other members researching a similar ancestor and save info from their family trees
  • Family Group Sheet – A family view of the of the person and their family

Top Reported Issues

Below is an update on some of the issues surfacing from your feedback.

  • Users find the new site difficult to navigate or can find an existing feature – A video on the new Ancestry is now available on Ancestry Academy to help with learning the site. We also are continuing to watch feedback on how to improve site.
  • Users can’t find how to set profile picture – This feature is available under EDIT in the Gallery Viewer by clicking on the name of the people that have the picture associated to them. We are looking at design changes to make the more easily found.
  • Photos added to events to appear as thumbnails in Facts view– Thank you for your feedback on this. We are evaluating whether to include this functionality in the new Ancestry site.

We appreciate your feedback and encourage you to keep submitting it. What do you love about the new website? Did you find a bug? Something doesn’t quite work like you think it should? Please submit it via this form. Thank you.

We will be providing more updates over the next couple of weeks.

Help Links


Help Articles



  • What’s New at Ancestry: June 2015 Edition 
  • Enhance Your Research with Ancestry’s New LifeStory

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Past Articles

Murder and the Family Story

Posted by Ancestry Team on September 3, 2015 in Stories

This is a guest post by Jennie Kaufman which originally appeared in Ancestry Magazine.  When seven-year-old Annie Lemberger was murdered in 1911, the mystery surrounding the crime reverberated throughout the community. Ninety years later, a distant relative discovered exactly what happened to Annie—and how it affected his own family’s history. Magdeline Lemberger rose before dawn on… Read more

U.S. Probates are here!

Posted by Juliana Szucs on September 2, 2015 in Site

What if I told you there was a record that could walk you through your ancestor’s house and tell you what he (or she) owned, room by room? What kind of tools he used in his business? How much livestock he owned? Would you be interested? Or what if there was a record that told… Read more

The Kopp Sisters: A Crime-Fighting Trio Uncovered on Ancestry

Posted by Amy Stewart on September 1, 2015 in Research

This is a guest blog post by Amy Stewart, the award-winning author of six books, including the bestsellers The Drunken Botanist and Wicked Plants. She and her husband live in Eureka, California, where they own a bookstore called Eureka Books. Most people come to Ancestry in search of their family. I went looking for three complete… Read more

The New Ancestry: August 29th Feature Update

Posted by Ancestry Team on August 29, 2015 in Site

Welcome to our weekly update on the new Ancestry. Last week we covered the location issues and the solution we put in place. This week we introduced some exciting enhancements on Family Events in the Facts view. As always, we have also included links to articles and videos at the end of this post that will… Read more

How Bad Photos Can Make Good Genealogy

Posted by Denise May Levenick on August 25, 2015 in Site

by Denise May Levenick, The Family Curator Sometimes you don’t have a choice when it comes to finding your ancestor in old photographs. You are happy to take anything, even if it’s a tiny face in a crowd of college grads or a stern-faced soldier in the back row of long panorama. Group photos present… Read more

Who Do You Think You Are? Recap: Finding Ancestors Who Don’t Want to Be Found with Bryan Cranston

Posted by Ancestry Team on August 23, 2015 in Celebrity, Who Do You Think You Are?

A frustrating occurrence in many genealogical research projects is when an ancestor disappears entirely from the records. You have a great line of sources proving your conclusions back to the 1800s, but there’s one person who is holding you back. Maybe he ran away from his family to start a new life or find adventure.… Read more